Talia Fiuza
Hillside,NJ
Summary
Dynamic Secretary Manager at Meineke Auto Care Center with expertise in office management and exceptional customer service. Proven track record in payroll administration and data analysis, ensuring efficient operations and outstanding client satisfaction. Recognized for enhancing inventory processes and fostering strong team collaboration to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
Quadel (Newark Housing Authority
Newark, New Jersey
05.2025 - 05.2026
- Reviewed and verified data for completeness and accuracy.
- Entered data accurately into housing management software.
- Maintained organized digital and physical files for tenant records.
Secretary Manager
Meineke auto care center
Newark, NJ
09.2022 - 12.2024
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Answered phone calls and emails in a timely manner.
- Liaised with customers, addressed inquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Compiled financial information from various sources into comprehensive reports to support decision-making.
- Responded promptly to phone calls and emails, ensuring effective communication and customer satisfaction.
- Managed telephone communications by directing calls to appropriate personnel and taking detailed messages.
- Ensured confidentiality by securely managing sensitive information and adhering to privacy policies in all tasks.
- Performed basic bookkeeping duties such as reconciling accounts payable and receivable statements.
- Coordinated travel arrangements for staff members, ensuring timely bookings for flights, hotels, and rental cars.
- Monitored and recorded employee attendance daily to ensure accurate payroll processing and compliance.
- Verified accuracy of invoices to ensure timely payment and maintain financial integrity.
- Coordinated travel arrangements for staff members; booked flights, hotels and rental cars.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Monitored emails sent to the company email address; responded to inquiries in a timely manner.
Key Holder Supervisor
Marshalls Department Store
Union, NJ
09.2021 - 09.2022
- Delivered constructive feedback to employees on job performance to enhance individual effectiveness.
- Resolved customer inquiries by researching issues thoroughly and providing accurate information.
- Counted cash and balanced registers daily to ensure accurate financial reporting.
- Supported the Store Manager in daily operations activities as needed.
- Assisted the Store Manager in daily operations activities.
- Provided employees with feedback on job performance.
- Fostered service and selling culture to exceed customer expectations and cultivate loyal consumer relationships.
Education
Hotel Management
Andina De Turismo
Lima, PeruHigh School Diploma -
Cesar Vallejo
Lima, PeruSkills
- Data entry management
- Data management
- Spreadsheet management
- Payroll processing
- File organization
- Inventory control
- Customer service
Languages
- English
- Spanish
- German
Timeline
Data Entry Clerk
Quadel (Newark Housing Authority
05.2025 - 05.2026
Secretary Manager
Meineke auto care center
09.2022 - 12.2024
Key Holder Supervisor
Marshalls Department Store
09.2021 - 09.2022
Hotel Management
Andina De Turismo
High School Diploma -
Cesar Vallejo