Talia Givens
Eastvale,CA
Summary
Accomplished Assistant Manager at Ross Dress for Less, adept in money handling and fostering customer relations. Proven track record in enhancing store operations and team motivation, with a knack for merchandising and training. Increased cash handling accuracy, boosting employee relations, performance, and customer satisfaction. Always willing to learn more and eager to be taught new skills and am able to adapt to any new environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Ross Dress for Less
01.2021 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Tutor K-7th
Indepentant
03.2019 - 10.2020
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Sales Associate
Ross Dress for Less
11.2017 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Nursing
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Colony High School
Ontario, CA05.2017
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Scheduling/logistics
- Merchandising/stocking
- Training
Timeline
Assistant Manager
Ross Dress for Less
01.2021 - 07.2024
Tutor K-7th
Indepentant
03.2019 - 10.2020
Sales Associate
Ross Dress for Less
11.2017 - 02.2020
Nursing
Chaffey College
High School Diploma -
Colony High School