Talia Grey
Tarpon Springs,FL
Summary
Eloquent Sales Associate with 15 years of experience working with customers of diverse backgrounds to determine personalized product solutions. Professional phone presence exceeding expectations in building favorable customer relationships.
Service-oriented Sales Associate with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.
Overview
15
15
years of professional experience
Work History
Outbound Sales Agent
American Solar Direct
Tarpon Springs, FL
01.2022 - Current
- Made 250 cold calls per day.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
- Conducted numerous outbound phone calls daily to reach potential clients and market Solar products and services.
Bartender
The Shanty/Lazy Jacks
Portsmouth, NH
03.2019 - 12.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Bartender
American Legion Post 72
Alton Bay, NH
01.2017 - 10.2018
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Managed cash and bar revenue during special promotions or sporting events.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Sales Associate
Liquid Pc
Portsmouth, NH
10.2015 - 01.2017
- Assisted customers with prompt and polite support via telephone and email.
- Fielded customer questions to share information about products, availability and pricing.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained records related to sales orders and purchase orders.
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Exceptional computer skills
- Prioritized tasks and projects to meet tight deadlines.
Sales Manager
Gardner Mattress
Rye, NH
02.2011 - 09.2015
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized promotional events and interacted with community to increase sales volume.
- Produced contracts, reports, letters, and proposals for clients.
- Resolved customer issues quickly to increase sales and meet quotas.
Education
High School Diploma -
Keystone National High School
10.2004
Skills
- Documentation and Recordkeeping
- Customer Targeting
- Marketing Strategies
- Verbal and Written Communication
- Script Reading
- Remote Access Call Center Software
- Time Management
- Sales Pitches
- Relationship Building
- Persuasive Strategies
- Customer Inquiry and Response
Timeline
Outbound Sales Agent
American Solar Direct
01.2022 - Current
Bartender
The Shanty/Lazy Jacks
03.2019 - 12.2019
Bartender
American Legion Post 72
01.2017 - 10.2018
Sales Associate
Liquid Pc
10.2015 - 01.2017
Sales Manager
Gardner Mattress
02.2011 - 09.2015
High School Diploma -
Keystone National High School