Talia Herniter
Palos Verdes Estates,CA
Summary
Experienced with customer relationship management, ensuring high levels of guest satisfaction and retention. Leading all staff in Membership Sales since joining club in August of 2025. Track record of effectively collaborating with team members to create and maintain a positive store environment.
Overview
6
6
years of professional experience
Work History
Front Desk and Sales Associate
Fitness 19
Palos Verdes Estates, CA
07.2025 - Current
- Assist customers in selecting fitness products and memberships, enhancing overall customer satisfaction.
- Educate clients on gym equipment usage, promoting safe and effective workouts.
- Process membership sign-ups and renewals efficiently, maintaining accurate customer records.
- Collaborate with team members to maintain cleanliness and organization of the facility.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolve customer inquiries and complaints promptly, fostering positive relationships.
- Conduct inventory checks and restocked merchandise, ensuring product availability for customers.
- Promote membership sales through engaging interactions and personalized service approaches.
Dog Walker
Self Employed
Redondo Beach, CA
08.2023 - Current
- Developed and maintained daily walking schedules for multiple clients.
- Built strong relationships with clients through effective communication and reliability.
- Coordinated care instructions for special needs dogs, enhancing service quality.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Greeted pet owners warmly to build trust and create lasting relationships.
Volunteer
Los Amigos
Southern California
08.2020 - 01.2024
- Coordinated community outreach programs to engage diverse populations and promote inclusivity.
- Assisted in organizing fundraising events, enhancing community participation and support for initiatives.
- Developed educational materials to raise awareness about local resources and services available to residents.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Used strong interpersonal communication skills to convey information to others.
- Proven ability to learn quickly and adapt to new situations.
Donation Coordinator
Shoes For Athletes
Southern California
08.2021 - 05.2023
- Coordinated donation drives, enhancing community engagement and increasing awareness of program initiatives.
- Developed strategic partnerships with local organizations to expand outreach and optimize resource allocation.
- Oversaw logistics for donation collection, ensuring timely distribution to athletes in need.
- Supported local families in crisis by advocating for needed donations.
Volunteer
Orthopedic Institute For Children
Los Angeles, CA
06.2021 - 09.2021
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Private Soccer Coaching
Self Employed
Palos Verdes Estates, CA
07.2020 - 08.2021
- Strengthened communication skills through regular interactions with others.
- Used experience from years of club soccer to train the youth.
- Developed training plans for each session with many variations for different levels of playing skills.
- Coordinated location and schedule for multiple players.
- Fostered positive relationships with players, parents, and staff to create supportive team environment.
Education
No Degree - Marketing
California State University, Fullerton
Fullerton, CAHigh School Diploma -
Palos Verdes High School
Palos Verdes 06.2024
Skills
- Customer service
- Communication
- Multitasking
- Time Management
Timeline
Front Desk and Sales Associate
Fitness 19
07.2025 - Current
Dog Walker
Self Employed
08.2023 - Current
Donation Coordinator
Shoes For Athletes
08.2021 - 05.2023
Volunteer
Orthopedic Institute For Children
06.2021 - 09.2021
Volunteer
Los Amigos
08.2020 - 01.2024
Private Soccer Coaching
Self Employed
07.2020 - 08.2021
No Degree - Marketing
California State University, Fullerton
High School Diploma -
Palos Verdes High School