Talia Horace
Tallahassee,FL
Summary
Dedicated professional with over 7 years of experience across healthcare, customer service, retail, childcare, food service, and postal operations. Certified in CPR and First Aid, demonstrating a strong commitment to providing compassionate care. Proven ability to build customer relationships and maintain accurate records in fast-paced environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Resident Care Assistant & Housekeeping
St. Augustine Plantation Assisted Living
06.2026 - Current
- Delivered compassionate care to residents, assisting with daily living activities.
- Monitored residents and communicated changes to nursing staff promptly.
- Maintained accurate documentation while ensuring resident confidentiality.
- Cleaned and sanitized resident rooms and common areas to uphold hygiene standards.
- Collaborated with healthcare staff to guarantee quality care for all residents.
Daycare Teacher
Childcare Network
06.2023 - 04.2026
- Supervised children in a safe, structured learning environment.
- Planned engaging educational activities across multiple age groups.
- Maintained daily reports while communicating effectively with parents.
- Ensured compliance with licensing and safety standards.
PSE Mail Clerk
USPS
11.2022 - 01.2023
- Processed and sorted high volumes of mail with precision and accuracy.
- Handled confidential documents while maintaining strict professionalism.
- Met production deadlines consistently within fast-paced environments.
- Delivered exceptional customer service, ensuring client satisfaction.
Cashier/Cook (Part-Time)
SunStop Store
10.2022 - 11.2022
- Operated POS system and balanced cash drawer with precision.
- Prepared food in compliance with strict food safety standards.
- Stocked merchandise to sustain optimal inventory levels.
- Delivered friendly and efficient customer service to elevate customer experience.
Cashier
Leola's Crab Shack
08.2018 - 11.2022
- Processed customer transactions accurately.
- Resolved customer concerns professionally.
- Maintained a clean and organized front counter.
- Assisted with food orders during busy shifts.
- Maintained clean and organized workstations to enhance efficiency and customer experience.
Education
High School Diploma -
James Rickards High School
05.2018
Associate of Arts -
Tallahassee Community College
Skills
- Customer service and support
- Resident care and assistance
- Administrative support
- Data entry and documentation
- Cash handling and POS systems
- Microsoft Office proficiency
- Team collaboration
- Effective communication
- Housekeeping and food safety
- Problem solving strategies
References
References available upon request
Certification
- CPR Certified
- First Aid Certified
Timeline
Resident Care Assistant & Housekeeping
St. Augustine Plantation Assisted Living
06.2026 - Current
Daycare Teacher
Childcare Network
06.2023 - 04.2026
PSE Mail Clerk
USPS
11.2022 - 01.2023
Cashier/Cook (Part-Time)
SunStop Store
10.2022 - 11.2022
Cashier
Leola's Crab Shack
08.2018 - 11.2022
Associate of Arts -
Tallahassee Community College
High School Diploma -
James Rickards High School