Talia Hoskins
Chicago,IL
Overview
6
6
years of professional experience
Work History
Product Owner
TicketVault LLC
Skokie, IL
01.2024 - 01.2025
- Delivered executive updates post-integration with new marketplace platforms.
- Owned the automation of several manual processes, and spearheaded operational efficiency initiatives ultimately improving overall productivity
- Managed hundreds of client requests and bug reports via CRM tools, ensuring timely communication and resolution.
- Developed and implemented a comprehensive annual operational roadmap.
- Directed Scrum ceremonies and defined KPIs for upcoming projects.
Associate Product Manager
TicketVault LLC
Skokie, IL
04.2023 - 01.2024
- Authored the company’s first 70+ page Product Runbook, enhancing onboarding and business continuity.
- Designed UI/UX solutions for over 10 projects.
- Streamlined processes, improving operational efficiency by 15%.
- Collaborated across three development teams for project execution.
Product Analyst
Hamilton Select
Glen Allen, VA
05.2022 - 04.2023
- Partnered with developers and business units to create a single-page policy administration app, reducing submission turnaround by 75%.
- Produced specifications, CSV templates, and data matrices for major insurance products.
- Managed and prioritized the agile development backlog.
- Developed UAT testing plans
Product Owner
Ryan Specialty Group LLC
Chicago, IL
07.2019 - 04.2022
- Streamlined issue tracking and resolution workflows, reducing ticket turnover time by 20%.
- Collaborated with business units to gather and document requirements for developer execution, aligning projects with strategic goals.
- Led the integration of the company’s largest acquisition, ensuring seamless operational continuity and compliance.
- Documented mergers, acquisitions, and agency appointments, improving processing accuracy and organizational efficiency.
- Presented roadmaps and progress updates to developers and stakeholders to ensure project alignment and transparency.
Education
Bachelor of Science - Finance
Southeast Missouri State University
Cape Girardeau, MO05-2019
Skills
- User story creation
- Agile methodology
- Wireframing and prototyping
- Product planning
- Scrum
- SaaS development
- UI/UX design
- Azure DevOps
- API integration
- JSON
- Tableau
- CRM Tools
- Data Integration
- User acceptance testing
- Product backlog management
- Product lifecycle management
Timeline
Product Owner
TicketVault LLC
01.2024 - 01.2025
Associate Product Manager
TicketVault LLC
04.2023 - 01.2024
Product Analyst
Hamilton Select
05.2022 - 04.2023
Product Owner
Ryan Specialty Group LLC
07.2019 - 04.2022
Bachelor of Science - Finance
Southeast Missouri State University
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