Summary
Overview
Work History
Education
Skills
Timeline
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Talia Markussen

Omaha,NE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Hostess/Server Assistant

Blue Sushi Sake Grill
01.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Ice Cream Server/Barista

Dolci Old Market
06.2022 - 01.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.

Crew Member

Coldstone Creamery
06.2022 - 09.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Completed milkshakes and ice cream desserts for customers.

Crew Member

Raising Cane's
05.2021 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

High School Diploma -

Omaha Central High School
Omaha, NE
05.2023

Skills

  • Dining Customer Service
  • Wheelchair Support
  • Special Dietary Requirements
  • Safe Work Practices

Timeline

Hostess/Server Assistant

Blue Sushi Sake Grill
01.2023 - Current

Ice Cream Server/Barista

Dolci Old Market
06.2022 - 01.2023

Crew Member

Coldstone Creamery
06.2022 - 09.2022

Crew Member

Raising Cane's
05.2021 - 05.2022

High School Diploma -

Omaha Central High School

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Talia Markussen