Talia Weierbach
Smithsburg,MD
Summary
Graduate Nurse with Associate in Nursing from Montgomery College. Applies nursing process and performs delegated functions under direction and supervision of Registered Nurse. Collaborates with patient and family to offer theory-based nursing care and coordinates care delivery with members of interdisciplinary team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
E-Live Verification Agent
Uhaul Moving And Storage
01.2022 - Current
- Claim sessions for customers doing business with us via Truck Share 24/7.
- Review each session for accuracy while answering any questions the customer may have.
- Determine the proper course of action utilizing instructional materials reviewed.
- Make outbound calls for verification of alternate contacts.
- Communicate with the customer via phone or chat in an efficient and courteous manner.
- Ensure compliance with the U-Haul policies in order to retain customer loyalty and prevent the re-occurrence of objections.
- Review telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time frame.
- Listen to customer concerns, documenting them and resolving when able.
Intern
Medstar Washington Hospital Center
06.2023 - 09.2024
- Performed blood draws under supervision while maintaining aseptic technique and minimizing discomfort for patients.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Administered medications under supervision, ensuring proper dosage and timely administration for optimal results.
Warehouse Associate
Amazon
02.2021 - 01.2022
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Maintained clean, orderly work environment free of hazards.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Verified documentation and condition of freight to assure quality standards were achieved.
Front Desk Receptionist
Mid Atlantic Plastic Surgery
01.2018 - 02.2021
- Verify insurance information, collect co-pays.
- Schedule patients for upcoming test and maintain charts, scanning documents and placing them in the patient chart.
- Prior authorization for surgeries.
- Clean patient rooms, set up meeting for next patient.
- Assisted the doctor and manager with any needs they had for the day.
Education
Associate of Science - Registered Nursing
Montgomery College
Rockville, MD05.2024
Associate of Arts - General Studies
Hagerstown Community College
Hagerstown, MD08.2017
Skills
- Active Listening
- Electronic Health Records
- Patient Care
Certification
- Certifications Basic Life Support - [8/2022-8/2024]
Timeline
Intern
Medstar Washington Hospital Center
06.2023 - 09.2024
E-Live Verification Agent
Uhaul Moving And Storage
01.2022 - Current
Warehouse Associate
Amazon
02.2021 - 01.2022
Front Desk Receptionist
Mid Atlantic Plastic Surgery
01.2018 - 02.2021
Associate of Science - Registered Nursing
Montgomery College
Associate of Arts - General Studies
Hagerstown Community College