Talia Williams
Statesboro,Georgia
Summary
Skilled in overseeing production and operating teams, with a background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Achieved significant improvements in productivity and student engagement through innovative strategies. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Crumbl Cookies
Statesboro, Georgia
08.2023 - Current
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Directed and led employees and team members on effective operations, methods, and procedures.
- Coached employees on interactions with customers to drive exceptional service.
- Oversaw training for new employees on customer service, product knowledge, and cash handling techniques.
- Determined budgets, production goals, and rates based on company policies and requirements.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Baker/Position Expert
Crumbl Cookies
Pooler, Georgia
01.2023 - 07.2025
- Adhered to company policies regarding the storage, handling, and preparation of food items.
- Consistently maintained high cleanliness levels, organization, storage, and sanitation of food and beverage products to ensure quality.
- Followed food safety guidelines while preparing all food items.
- Met with customers to discuss needed bakery items and take orders.
- Prepared dough for a variety of bakery items.
Student Teacher -Summer Workforce Apprentice Prog
Savannah Chatham County Public School System
Savannah, Georgia
06.2021 - 06.2025
- Integrated hands-on activities into instruction whenever possible.
- Developed lesson plans and activities to engage students in the learning process.
- Implemented classroom management techniques to foster a productive and respectful learning atmosphere.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Led classroom instruction, engaging students through interactive learning methods.
Education
High School Diploma -
New Hampstead High School
Bloomingdale, GA05-2023
Some College (No Degree) -
Ogeechee Technical College
Statesboro, GASkills
- Decision-making
- Compliance
- Flexible schedule
- Training and mentoring
- Team building
- Cash handling
- Interpersonal skills
- Sales strategies
- Time management
- Communication
- Student engagement
- Interactive teaching and learning
Certification
- First Aid CPR AED
- BLS Provider
Timeline
Shift Manager
Crumbl Cookies
08.2023 - Current
Baker/Position Expert
Crumbl Cookies
01.2023 - 07.2025
Student Teacher -Summer Workforce Apprentice Prog
Savannah Chatham County Public School System
06.2021 - 06.2025
High School Diploma -
New Hampstead High School
Some College (No Degree) -
Ogeechee Technical College
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