Taliayah Scott
Columbus,Georgia
Summary
Currently attend Columbus State University for Nursing as my major. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking Quality Control Inspector/Specialist 3 years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
Overview
4
4
years of professional experience
Work History
Cleaner
Lite House Cleaning
- Handled equipment, chemicals and materials properly and with caution
- Emptied trashcans and transported waste to collection areas
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
CREW MEMBER
Burger King
- EXPERIENCE: 6 MONTHS
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Kept food preparation area, equipment and utensils clean and sanitary
- Worked front counter, drive-thru and other areas
- Collaborated with team members to complete orders
- Assisted other team members to achieve goals.
CSR (CALL CENTER)
Afni
- EXPERIENCE: 1 YEAR
- GREET CUSTOMERS/MANAGE LARGE AMOUNTS OF INCOMING CALLS
- OPEN AND MAINTAIN CUSTOMER ACCOUNTS BY RECORDING ACCOUNT INFORMATION
- GENERATES SALES LEADS/ CANCELA AND UPGRADE ACCOUNTS
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Consulted with customers to resolve service and billing issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
QUALITY CONTROL INSPECTOR
PathTec
03.2021 - Current
- EXPERIENCE: 3 YEARS (CURRENT JOB)
- ISO Quality Standards
- Time Management
- Electronics
- Communicated with production team members about quality issues
- Performed visual inspections and non-destructive tests where appropriate
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
- Evaluated components and final products against quality standards and manufacturing specifications
- Introduced [Software] to quality inspection team to speed up processes and increase productivity
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy., Communicated with production team members about quality issues
- Performed visual inspections and non-destructive tests where appropriate
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
- Evaluated components and final products against quality standards and manufacturing specifications
- Introduced [Software] to quality inspection team to speed up processes and increase productivity
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Education
High School Diploma -
Kendrick High School
Columbus, GA05.2020
Degree - Nursing
Columbus State University
Columbus, GASkills
- Inspection Procedures
- Time Management
- Documentation and Recordkeeping
- Quality Control
- Microsoft Office Software (Powerpoint, Excel, Word, Outlook)
- Dependable
- Fast Learner
- Self Motivated
- Problem-Solving
Task Delegation
Timeline
QUALITY CONTROL INSPECTOR
PathTec
03.2021 - Current
Cleaner
Lite House Cleaning
CREW MEMBER
Burger King
CSR (CALL CENTER)
Afni
High School Diploma -
Kendrick High School
Degree - Nursing
Columbus State University
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