Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talimalolealofa Ioane

Unalaska

Summary

Dedicated Navy Retail Service Specialist with a proven track record in delivering exceptional customer service and enhancing workflow efficiency. Strong communication skills and reliable task delegation contribute to a positive team environment.

Overview

7
7
years of professional experience

Work History

Navy Retail Service Specialist (RS3)

Navy-Marine Corps Relief Society
San Diego, CA
06.2020 - 02.2026
  • Delivered exceptional customer service to military families, addressing inquiries and resolving issues effectively.
  • Assisted in the management of financial assistance programs, ensuring compliance with organizational policies and procedures.
  • Trained new staff on operational processes and customer service standards, fostering a collaborative work environment.
  • Developed and implemented process improvements, enhancing workflow efficiency in service delivery.
  • Coordinated outreach initiatives to promote available resources and support services within the community.

Volunteer Firefighter

City Of Unalaska, Alaska
Unalaska, AK
08.2019 - 06.2020
  • Responded to emergency calls, providing rapid assistance during fire incidents and community emergencies.
  • Operated firefighting equipment, ensuring readiness and compliance with safety protocols.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.

Education

High School Diploma -

Unalaska Cuty School District
Unalaska, AK

Skills

  • Good communication skills
  • Empathy and patience
  • Reliability and punctuality
  • Customer relations
  • Customer service
  • Customer engagement
  • Task delegation

Timeline

Navy Retail Service Specialist (RS3)

Navy-Marine Corps Relief Society
06.2020 - 02.2026

Volunteer Firefighter

City Of Unalaska, Alaska
08.2019 - 06.2020

High School Diploma -

Unalaska Cuty School District

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