Talisa Vigil
Sacramento,CA
Summary
Hardworking and dependable individual who strives for success, and maintains a positive attitude. Skilled in handling high-volume environments while delivering excellent and efficient customer service. Flexible and excels under pressure, with a willingness to help and assist team, and achieve team goals
Overview
1
1
year of professional experience
Work History
Hostess
Garlic Brothers Restaurant
05.2021 - 08.2022
- Greeted customers with a smile, effectively communicated with customers, coworkers, and managers.
- Organized area, kept area stocked, cleaned during shift to stay efficient.
- Help servers when needed, with taking orders, running food/drinks, grabbing silverware/refills, etc.
- Took all initial phone calls with a happy to help attitude, placing to go orders, along with answering any questions customers may have
- Trained new hostesses on customer service along with best practices and restaurant policies to maintain high standards of service.
Barista
Starbucks
07.2021 - 02.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment in person and drive-through
- Accommodated for customers when orders are incorrect by offering them a remake
- Communicated with partners to keep teamwork strong with effective communication
- Created wide variety of hot and cold drinks in efficient time with consistently positive customer satisfaction scores.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Softball Coach
St. Mary's High School
02.2022 - 05.2022
- Trained athletes in proper use of equipment for safety and maximum results.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Demonstrated the importance of team work and problem solving skills
- Utilized various coaching models and techniques to maximize players' success.
Education
Psychology
California State University, Sacramento
Sacramento05.2024
Associate of Arts - Psychology
San Joaquin Delta College
Stockton, CA05.2022
Skills
Strong Communication
Customer Service
Team Player
Reliable/Dependent
Leadership
Problem Solver
Timeline
Softball Coach
St. Mary's High School
02.2022 - 05.2022
Barista
Starbucks
07.2021 - 02.2022
Hostess
Garlic Brothers Restaurant
05.2021 - 08.2022
Psychology
California State University, Sacramento
Associate of Arts - Psychology
San Joaquin Delta College
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