Dedicated professional with hands-on experience in Medicaid eligibility processing and food service. Proven ability to assist clients in navigating benefits while maintaining accurate records. Skilled in training staff and ensuring compliance with regulatory standards.
Work History
Medicaid Eligibility Specialist
2 Years 2 Months
TEKsystems | Columbia, SC | 11.2023 - 01.2026
Processed Medicaid applications and verified eligibility requirements for clients.
Collected and evaluated applicant information to determine eligibility for Medicaid applications.
Guided clients in understanding Medicaid benefits and facilitated navigation of application processes.
Maintained accurate records of client interactions and eligibility determinations.
Educated clients on their rights and responsibilities under Medicaid programs.
Executed outreach initiatives to educate potential applicants about available Medicaid services and resources.
Navigated state Medicaid systems to facilitate timely application processing.
Participated in training sessions to stay updated on regulatory changes and policies.
Cook
1 Year 5 Months
Island Health and Rehabilitation | Columbia, SC | 06.2022 - 11.2023
Prepared nutritious meals adhering to dietary guidelines for residents.
Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; maintaining a sanitary kitchen.
Maintained cleanliness and organization in kitchen and food storage areas.
Collaborated with dietary team to create weekly meal plans and menus.
Managed food inventory, ensuring freshness and proper rotation of supplies.
Assisted in training new kitchen staff on safety and cooking procedures.
Provided exceptional customer service during meal service to residents and staff.
Behavior Health Assistant
1 Year 8 Months
Dept. of Mental Health | Columbia, SC | 11.2019 - 07.2021
Provided daily care support to senior residents, ensuring comfort and well-being
Facilitated transportation for residents to meals and faith services, promoting social engagement.
Respond to resident call lights.
Maintained pleasant and orderly resident areas, enhancing overall living environment.
Perform assigned tasks and meet requirements for in-service
Performed data entry tasks to maintain accurate records.
Human Service Assistant
1 Year 1 Month
Midland Center | Columbia, SC | 11.2017 - 12.2018
Assisted with daily care tasks for senior residents the daily care needs of senior residents
Assisted residents with meals and faith services to promote social engagement.
Responded promptly to resident call lights to ensure timely support for individual needs.
Maintained a pleasant and orderly environment in resident areas to enhance overall resident comfort.
Completed tasks to comply with in-service requirements.
Food Service Assistant
7 Months
C M Tucker | Columbia, SC | 02.2017 - 09.2017
Assisted in meal and beverage preparation and serving to enhance dining experience for residents.
Cleaned and sterilized utensils and equipment to maintain health and safety standards.
Stored and handled food safely while maintaining accurate inventory records and reordering supplies.
Attended staff meetings to discuss operational updates and team collaboration.
Perform assigned tasks and meet requirements for in-services
Cashier
1 Year 11 Months
Wal- Mart | Columbia, SC | 02.2015 - 01.2017
Welcomed customers and addressed inquiries about products and services, enhancing customer experience.
Operated scanners, scales, cash registers, and other electronics to facilitate smooth transactions.
Accept payments ensuring all prices and quantities are accurate.
Provided receipts with every transaction to ensure accurate record-keeping and customer satisfaction.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Food Service Operator
10 Months
Food Service | Columbia, SC | 03.2014 - 01.2015
Prepare a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Served customers in cafeterias and snack bars, ensuring accurate fulfillment of food and beverage orders.
Cleaned work areas to uphold safety and hygiene standards., equipment, utensils, dishes, and silverware
Stored food in designated containers to maintain freshness and minimize spoilage. in designated containers and storage areas to prevent spoilage.
Food Service Assistant
1 Year
Palmetto Health Richland | Columbia, SC | 03.2013 - 03.2014
Maintained cleanliness of work areas, equipment, utensils, dishes, and silverware to ensure safe and hygienic food preparation.
Store food in designated containers and storage areas to prevent spoilage.
Prepared diverse food items based on customer orders and supervisor instructions while adhering to approved procedures for quality and safety.
Prepared food items according to recipes and customer preferences, stocked supplies, served customers, processed payments, cleaned tables and counters, reset tables, and addressed customer inquiries.
Education
High school diploma
Eau Claire High School | Columbia, SC | 05-2007
Skills
Medicaid processing
Eligibility determination
Application assessment
Application review
Benefits navigation
Outreach coordination
Regulatory compliance
Government programs
Record management
Case documentation
Documentation skills
Recipient interviewing
Problem solving
Attention to detail
Communication skills
Customer service
Certification
CPR/AED
October 2021 to October 2022, Driver's License