Talita Saucedo
Fort Worth
Summary
Bilingual volunteer with proficiency in English and Spanish, graduated from South Hills High School with a 3.4 GPA in June 2022. Organized educational activities for children at Snapology, ensuring a clean environment post-events. Demonstrated teamwork and leadership through active participation in sports. Current member service representative with front desk experience, exceptional customer service skills, and effective phone etiquette.
Overview
3
3
years of professional experience
Work History
Member Service Representative
Planet Fitness
Fort Worth
07.2025 - Current
- Resolved member concerns and complaints with professionalism and care.
- Enhanced member relationships by providing excellent service during each interaction.
- Answered incoming calls regarding membership benefits and services.
- Maintained cleanliness of facilities using appropriate cleaning supplies and equipment.
Paid Volunteer
Snapology
01.2023 - 09.2024
- Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
- Observed and monitored children's play activities.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Protected children from harm by monitoring environments and eliminating safety hazards.
Education
High School Diploma -
South Hills High School
Fort Worth, TX06.2022
Skills
- Verbal and Written Communication
- Customer service
- Bilingual (English, Spanish)
- Adaptability and Dependability
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Member Service Representative
Planet Fitness
07.2025 - Current
Paid Volunteer
Snapology
01.2023 - 09.2024
High School Diploma -
South Hills High School