Talitha Hight
American Income Life
Rome,GA
10
years of professional experience
Knowledgeable with solid foundation in life insurance policies and client relationship management. Proven ability to guide clients through complex decision-making processes and drive policy sales. Demonstrated skills in risk assessment and strategic planning.
Work History
Life Insurance Agent
5 Months- Developed comprehensive insurance plans tailored to client needs.
- Conducted thorough assessments of clients' financial situations and insurance requirements.
- Educated clients on policy options, coverage benefits, and claims processes.
- Built strong client relationships through effective communication and follow-up strategies.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
Sales Associate
5 Months- Assisted customers with product selection and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store appearance and drive sales.
- Processed transactions accurately using POS system, ensuring efficient checkout experience.
- Collaborated with team members to achieve daily sales targets and promote team cohesion.
- Monitored inventory levels, restocked shelves, and organized stockroom efficiently.
- Participated in promotional events, effectively engaging customers to enhance brand awareness.
Assistant Customer Service Manager
2 Years 5 Months- Developed and implemented customer service training programs to enhance team performance.
- Streamlined communication processes between departments, improving response times to customer inquiries.
- Assisted in managing daily operations, ensuring adherence to company policies and procedures.
- Analyzed customer feedback data to identify trends and recommend improvements for service delivery.
- Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
- Approved and denied loan applications.
Education
Medical Transcriptionist - Medical
GED
Skills
Critical thinking
Building relationships
Client service
Client account management
Professional telephone demeanor
Team development
Prioritization
Timeline
Life Insurance Agent
American Income Life
01.2026 - 06.2026Read More
Sales Associate
Victoria Secret
10.2019 - 03.2020Read More
Assistant Customer Service Manager
Rome Finance
11.2016 - 04.2019Read More
Penn Foster College
Medical Transcriptionist from Medical
Read More
Coosa Valley Technical College
GED
Read More