Dedicated healthcare professional with 26 years of experience delivering patient care across multidisciplinary environments, including orthopedic trauma units, rehabilitation facilities, and home health care. Expertise in both clinical and non-clinical settings, enhancing patient outcomes through comprehensive support and case management.
Work History
Care Management Consultant
4 Years 6 Months
IU Health Methodist Hospital | 04.2022 - Current
Coordinate inpatient discharge plan for home, acute rehabilitation, subacute rehabilitation, skilled nursing, and hospice facilities after a hospital stay.
Request referrals for follow-up primary care provider appointments, sub-acute and acute rehab facilities for inpatient rehabilitation service, home healthcare agencies for home care services, and durable medical equipment as needed for a safe discharge from the hospital.
Communicate with Nursing Case Manager and Social Worker, primary care physician, bedside nurse, and family to determine the needs for a safe discharge plan for patients.
Participated in daily huddles with medical team to facilitate discharge planning for patients and identify discharge barriers.
Coordinate non-emergency ambulance, wheelchair van transport services to facilities and patients’ homes, as well as public transport service for non-medical attending patients.
Discuss care goals with patients and families and families on goals of care recommendations for acute, sub-acute or long term acute rehabilitation requested by physical and occupational therapists.
Informed patients and families about essential legal documents, including Medicare discharge rights, to enhance understanding of discharge process.
Clinical Tech Unit Secretary (CTUS)
5 Years
IU Health Methodist Hospital | 04.2017 - 04.2022
Assisted with patient care tasks in clinical settings.
Managed 8-25 patients based on staffing levels, ensuring hygiene, mobilization, and infection prevention.
Managed communication between patients and healthcare staff.
Handled incoming calls from patients and healthcare providers to ensure effective communication.
Organize and maintain patient's paper chart upon admission and discharge from unit. This includes filing and organization of patient protected information and medical information and medical records.
Triage patient needs to relevant staff members to improve service delivery.
Utilized Microsoft Office, Cerner, PowerChart, and TeleTracking for administrative tasks.
Certified Nursing Assistant
2 Years 9 Months
Kindred Healthcare | 07.2014 - 04.2017
Supported patients with daily life skills, including showering, feeding, toileting, dressing, and peri care to enhance comfort and dignity.
Collaborated with licensed staff nurse to deliver comprehensive direct and indirect patient care, improving patient well-being.
Observe and report changes in the patient’s condition to charge nurse.
Facilitated patient mobility and transfers using manual and specialized equipment, including hoyer lift and gate belt, ensuring safety and comfort.
Care Worker (Utilization Management/ Case Management Support) at Magellan HealthCare Worker (Utilization Management/ Case Management Support) at Magellan Health