Talitha Quarterman
Warner Robins,GA
Summary
NCLEX Test date 08/2024
Overview
15
15
years of professional experience
Work History
Advanced Medical Support Assistant
Department of Veterans Affairs
Dublin, GA
09.2018 - Current
- Verified patient insurance coverage for services rendered at the facility.
- Greeted patients upon arrival and directed them to their destination within the facility.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
- Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
- Assisted with the scheduling of patient appointments and follow-up visits.
- Coordinated care plans between various departments of the hospital or clinic setting.
- Ensured compliance with HIPAA regulations related to the protection of confidential patient information.
- Maintained accurate records of patient medical history, medications, test results, and other pertinent information in electronic health record system.
- Provided support to physicians by entering orders into the computerized order entry system accurately.
- Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
- Handled general office duties to support administrative staff during peak hours.
Order Fulfillment Associate
Wal-Mart Distribution Center
Fairburn, GA
09.2015 - 09.2018
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Packaged items for shipping following established procedures.
- Collaborated with team members to complete tasks efficiently and effectively.
- Processed incoming orders in a timely manner according to company standards.
- Utilized barcode scanners to track all merchandise movements accurately.
- Adhered strictly to departmental policies and procedures at all times.
- Verified order accuracy prior to shipment.
- Resolved customer inquiries regarding order status and delivery.
- Pulled and packed products from shelves based on customer orders.
Correctional Officer
Dodge State Prison
Chester, GA
01.2010 - 05.2015
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Education
Diploma - Nursing
Central Georgia Technical College
Warner Robins, GA07-2024
Skills
August 2023-July 2024, Student Practical Nurse
Houston Health Care, Warner Robins, Georgia
Atrium Navicent Peach, Byron Georgia
Med-Stop, Warner Robins, Georgia
- Developing written nursing care plans
- Certified in Basic Life Support (BLS)
- Patient Feeding
- Patient toileting
- Human anatomy and physiology
- Patient bathing
- Understanding of privacy regulations
- Vital sign monitors
- Indirect Patient Care
- Medical terminology understanding
Timeline
Advanced Medical Support Assistant
Department of Veterans Affairs
09.2018 - Current
Order Fulfillment Associate
Wal-Mart Distribution Center
09.2015 - 09.2018
Correctional Officer
Dodge State Prison
01.2010 - 05.2015
Diploma - Nursing
Central Georgia Technical College