Ta’Litha Thompson
North Augusta,SC
Summary
Dynamic Lead Sales Specialist and Store Manager with a proven track record at Lowes Home Improvement and Dunkin Donuts. Excelled in delivering top-notch sales presentations and mastering CRM management. Known for exceptional team leadership and adept at fostering collaborative environments. Skillfully managed customer relations and inventory, driving significant business growth.
Overview
4
4
years of professional experience
Work History
Lead Sales Specialist
Lowes Home Improvment
02.2021 - 04.2023
- Strengthened team performance with regular coaching sessions, fostering a collaborative work environment.
- Delivered impressive sales presentations to showcase product features, benefits, and value propositions.
- Collaborated with cross-functional teams to identify opportunities for upselling and cross-selling products or services.
- Conducted comprehensive market research to stay informed about industry trends, competitor activity, and emerging opportunities.
Store Manager
Dunkin Donuts
10.2019 - 01.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate Of Applied Arts - Cosmetology
Palmetto Beauty School
Spartanburg, SC08.2016
High School Diploma -
Gaffney High School
Gaffney, SC05.2008
Skills
- Sales Presentations
- CRM Management
- Objection handling
Timeline
Lead Sales Specialist
Lowes Home Improvment
02.2021 - 04.2023
Store Manager
Dunkin Donuts
10.2019 - 01.2021
Associate Of Applied Arts - Cosmetology
Palmetto Beauty School
High School Diploma -
Gaffney High School
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