Taliyah Taylor
Memphis,TN
Summary
Driven and accomplished professional with a proven track record in customer service management and team leadership, honed at Cricket Wireless. Expert in enhancing store operations, boosting sales strategies, and fostering strong customer relations. Excelled in multitasking and organization, achieving a significant increase in customer satisfaction. Skilled in relationship building and strategic thinking, committed to driving results through effective team motivation and training.
Overview
3
3
years of professional experience
Work History
Store Manager
Cricket Wireless
05.2023 - Current
Caregiver
Care.com Inc
Chico, CA
05.2021 - 04.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Early Childhood Education - Education
University Of Chico
Chico, CA06.2023
Skills
Customer Service
Problem-Solving
Customer Relations
Multitasking and Organization
Store operations
Customer Service Management
Training and mentoring
Store Opening and Closing
Team Leadership
Friendly and Positive
Outstanding communication skills
Cash Management
Employee Training
POS Systems
Goals and performance
Team motivation
Store displays
Policies and Procedures
Sales expertise
Accurate Cash Handling
Work Planning and Prioritization
Opening and closing procedures
Relationship building and management
Strategic thinker
Sales Strategies
Timeline
Store Manager
Cricket Wireless
05.2023 - Current
Caregiver
Care.com Inc
05.2021 - 04.2023
Early Childhood Education - Education
University Of Chico