TALLEY MASKA

• Provide comprehensive clinical support within an academic primary care environment while collaborating with four Nurse Practitioners across multiple areas of patient care.
• Supported providers in primary care, women’s health, and gender-affirming healthcare, fostering a respectful and inclusive patient experience.
• Assist providers with examinations, procedures, and ongoing management of acute and chronic health conditions.
• Prepare patients for appointments by obtaining vital signs, updating medical histories, reconciling medications, and documenting clinical concerns.
• Assist three faculty Nurse Practitioners with patient care workflows, documentation, clinical coordination, and daily clinic operations.
• Coordinated patient care by managing provider messages, laboratory follow-ups, referrals, medication requests, and patient communications.
• Maintain accurate electronic medical record documentation while following compliance, privacy, and safety standards.
• Collaborated with multidisciplinary healthcare teams to enhance patient outcomes and satisfaction through streamlined clinic processes.

• Managed patient intake including vital signs, medication reconciliation, allergies, and clinical history updates.
• Managed patient intake, recording vital signs, reconciling medications, updating allergies, and documenting clinical histories to ensure comprehensive patient information.
• Prepared procedure rooms, maintained supplies, and followed infection prevention protocols.
• Entered provider-directed orders and maintained accurate electronic medical records.
• Coordinated referrals, medical records, follow-up communication, prescription requests, and patient care needs.
• Coordinated referrals, organized medical records, facilitated follow-up communication, processed prescription requests, and addressed patient care needs to streamline care delivery.
• Provided clinical and administrative support to optimize daily operations and enhance patient experience.

• Delivered patient-centered healthcare services in home and community settings.
• Assisted with physicals, wellness visits, vaccinations, and preventive healthcare events.
• Performed phlebotomy, specimen collection, injections, medication administration, and wound care.
• Educated patients regarding treatment plans, medications, and follow-up instructions.
• Coordinated referrals and specialty care to ensure seamless continuity of care.
• Educated patients on treatment plans, medications, and follow-up instructions to enhance understanding and compliance.
• Managed multiple patient locations with independence, organization, and adaptability to meet diverse healthcare needs.

• Promoted from Medical Assistant to Clinical Supervisor in recognition of strong performance, leadership, and dedication to patient care.
• Oversaw daily clinical operations and ensured continuity of direct patient care in a busy family medicine practice.
• Supported providers and clinical staff by improving workflow efficiency, communication, and patient care coordination.
• Assisted with staff guidance, training support, and maintaining clinical standards.
• Managed Athena EMR workflows, optimizing provider inboxes, patient messages, documentation, and follow-up tasks for streamlined operations.
• Managed referrals, prior authorizations, medication refills, laboratory orders, and patient follow-up.
• Compiled inventory, patient volume, and operational reports to support informed decision-making and resource allocation.
• Partnered with providers and staff to maintain a high-performing, patient-focused clinic environment.

• Prepared patients for visits through intake, vital signs, medication reconciliation, and documentation.
• Prepared patients for visits by conducting intake, vital signs, medication reconciliation, and thorough documentation to ensure efficient care delivery.
• Administered medications as directed by provider, ensuring patient safety and adherence to scope of practice.
• Reviewed laboratory results and communicated provider-approved information to patients.
• Coordinated follow-up care, referrals, and clinical communication.
• Coordinated follow-up care and referrals, facilitating clear clinical communication to enhance patient outcomes.

• Supported emergency care operations as a frontline healthcare worker during COVID-19 pandemic.
• Coordinated curbside and drive-up triage operations for up to 100 patients daily to ensure efficient patient flow.
• Managed curbside and drive-up triage operations for up to 100 patients daily.
• Obtained vital signs, documented histories, and prepared patients for evaluation.
• Worked alongside emergency physicians and advanced practice providers to provide timely patient care.
• Served as a frontline healthcare worker during the COVID-19 pandemic supporting emergency care operations.
• Informed patients about testing procedures, isolation recommendations, and follow-up care to enhance understanding and compliance.
• Maintained accurate documentation in a fast-paced emergency setting.

Transcripts available upon request.

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