TALLY BURGESS
St. Petersburg,FL
Summary
Sales professional with over 20 years of experience, including extensive expertise in closing vehicle service contract (VSC) sales. Skilled in coaching and mentoring sales teams, managing operational processes, and ensuring CRM accuracy and compliance. Recognized for consistency exceeding sales targets, building strong customer relationships, and supporting team development.
Overview
13
13
years of professional experience
Work History
Sales Supervisor
Coverage X
Clearwater, FL
10.2023 - 09.2025
- Developed and mentored team leads to enhance leadership capabilities and drive team performance.
- Supervised daily sales operations and ensured team efficiency.
- Conducted policy audits on CRM to maintain data accuracy and operational compliance
- Conducted weekly performance reviews with thesales team to assess progress toward goals and identify improvement areas.
- Coordinated with other departments to ensure smooth workflow.
- Assisted with payroll, commissions, and bonus tracking
- Managed time-off scheduling for over 100 employees, balancing operational needs with workforce availability.
Sales Representative
Protect My Car
St. Petersburg, Florida
08.2019 - 08.2023
- Closed sales by engaging clients and addressing their needs effectively.
- Built rapport with clients through active listening and personalized communication.
- Developed product knowledge to explain features and benefits to potential customers.
- Utilized CRM software to track customer interactions and sales activities accurately.
Sales Representative
Vici Marketing
St. Petersburg, Florida
02.2013 - 06.2019
- Identified cross-selling opportunities for additional products and services, increasing overall sales potential.
- Assisted customers in selecting products tailored to their needs and preferences, enhancing satisfaction.
- Educated customers on product features and benefits, improving product understanding.
- Assisted customers with payment processing, including credit card payments and other forms of payment.
- Trained new representatives on sales techniques and CRM.
Education
High School Diploma -
Manatee High School
Bradenton, FLSkills
- Proven VSC Sales Specialist - Consistently achieved and exceeded vehicle service contract sales targets
- Customer Needs Assessment & Objection Handling
- CRM Management and auditing
- Payroll, Commissions, and Bonus Oversight
- Team lead development
- Team player, very organized, and able to work in a high-pressure environment
- Highly self-motivated and can work with minimal supervision
Timeline
Sales Supervisor
Coverage X
10.2023 - 09.2025
Sales Representative
Protect My Car
08.2019 - 08.2023
Sales Representative
Vici Marketing
02.2013 - 06.2019
High School Diploma -
Manatee High School