Leighton Palmer
Lauderhill,FL
Summary
Achieved top-tier sales performance at ADT Security Services by mastering market analysis and relationship building, securing the highest team sales deal. Excelled in customer service and strategic decision-making, fostering long-term client loyalty and driving substantial revenue growth. Demonstrated leadership and communication prowess, ensuring high levels of team service and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Paradise Exteriors, Roofing,Windows and Doors
2024.01 - 2024.08
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Rep/ Solution Advisor
ADT Security Services
2022.10 - 2023.03
- Demonstrated Superstar sales performance by employing various lead generation techniques and conducting meticulous market research to identify prospective customers
- Built strong relationships with potential clients through effective rapport-building strategies, positioning myself as a trusted advisor
- Executed large-scale sales, negotiating terms and pricing with clients to secure high-value deals
- Consistently achieved outstanding results, including the highest sales deal on the team and ranking fourth in level sales
- Delivered compelling sales presentations that showcased the alignment between ADT Security Services' solutions and client requirements, effectively demonstrating the value proposition
- Ensured customer satisfaction by proactively engaging with clients, addressing their needs, and fostering enduring and mutually beneficial relationships
- Maintained meticulous and up-to-date sales records, enabling accurate tracking and analysis of sales activities to optimize performance and identify growth opportunities
- Stayed at the forefront of industry trends, product knowledge, and competitive landscape, providing valuable insights to clients and positioning myself as an expert in the field.
Sales Installation Tech/Operation
ADT Security Services
2022.02 - 2022.10
- Sold equipment to customers, effectively communicating product details, pricing, and promotions
- Installed and configured the equipment on the same day of sale, ensuring proper functionality
- Troubleshot and resolved installation-related issues promptly
- Maintained accurate sales and installation records
- Followed safety guidelines and regulations during installations.
Education
BROWARD COLLEGE
HIGH SCHOOL DIPLOMA -
Charlemont High School
St.Catherine, JA01.2007
Skills
- Account Management
- Organization & Time Management
- Customer Relationship Management
- Process Improvement
- Sales Reporting
- Market Analysis
- Relationship Building
- Persuasive Negotiation
- Complaint Resolution
- Sales & Marketing Management - Successfully managed sales and marketing operations, implementing strategies that propelled revenue growth and maximized profitability. Achieved remarkable financial milestones.
- Analytical & Decision Making - Demonstrated strong analytical skills and strategic decision-making abilities. Evaluated complex situations, identified optimal solutions, and executed high-value sales initiatives, resulting in substantial monetary gains.
- Multitasking - Proven ability to handle multiple tasks simultaneously while maintaining focus on major objectives. Mastered the art of multitasking, boosting productivity, and consistently meeting or exceeding targets.
- Customer Service - Committed to providing exceptional customer service. Anticipated and exceeded customer needs, delivering high-quality products and services that fostered long-term loyalty and repeat business.
- Active listening - Practiced active listening skills, enabling me to fully understand customer requirements and respond effectively to their needs. Developed strong customer relationships based on trust and understanding.
- Leadership - Demonstrated success as a leader with excellent initiatives that are inherent in eliciting the best quality of a team with a commitment to the highest levels of services.
- Communication - Equipped with interpersonal communication skills and the ability to effectively present information and respond to questions from managers, customers, and other stakeholders.
Certification
- BASA FASA Certificate
- Certified and has the 6-20 All-Lines Adjuster License
Timeline
Sales Representative
Paradise Exteriors, Roofing,Windows and Doors
2024.01 - 2024.08
Sales Rep/ Solution Advisor
ADT Security Services
2022.10 - 2023.03
Sales Installation Tech/Operation
ADT Security Services
2022.02 - 2022.10
BROWARD COLLEGE
HIGH SCHOOL DIPLOMA -
Charlemont High School
- BASA FASA Certificate
- Certified and has the 6-20 All-Lines Adjuster License
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