Adept at adapting to new challenges, I excelled at DICK's Sporting Goods by enhancing customer satisfaction and boosting sales through personalized recommendations and upselling. My blend of strong communication skills and fashion awareness, coupled with a goal-oriented mindset, consistently met or exceeded sales targets.
Overview
4
4
years of professional experience
Work History
Footwear Sales Associate
Dicks Sporting Goods Distribution Center
South Plainfield, NJ
12.2024 - 01.2025
Maintained store cleanliness and visual appeal through organizing, straightening, dusting, sweeping.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Maintained a clean and organized shoe display to ensure easy access and attractive presentation.
Watched for and recognized security risks and thefts to prevent or handle situations.
Handled cash and credit card transactions with accuracy and integrity.
Performed inventory control duties such as receiving shipments, counting stock items, verifying accuracy of incoming orders.
Handled returns and exchanges according to company policies.
Monitored and reported on sales trends to assist in inventory management and marketing strategies.
Sandwich Maker
How Delish HD
West Orange, NJ
05.2024 - 08.2024
Proven ability to learn quickly and adapt to new situations
Developed and maintained courteous and effective working relationships
Demonstrated strong organizational and time management skills while managing multiple projects
Strengthened communication skills through regular interactions with others
Prepared and served hot and cold sandwiches based on customer preferences
Consistently met or exceeded sales goals through upselling techniques and suggesting additional items that complemented customer orders
Kept kitchen, counter and dining areas cleaned and sanitized
Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours
Assisted customers in choosing menu items by providing food complementing information
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins
Gamestop Associate
Gamestop
Dover, DE
10.2023 - 04.2024
Assisted with day-to-day operations, working efficiently and productively with all team members
Paid attention to detail while completing assignments
Proved successful working within tight deadlines and a fast-paced environment
Worked well in a team setting, providing support and guidance
Cultivated interpersonal skills by building positive relationships with others
Skilled at working independently and collaboratively in a team environment
Self-motivated, with a strong sense of personal responsibility
Footwear Associate
DICK's Sporting Goods
South Plainfield, NJ
04.2022 - 08.2023
Proven ability to learn quickly and adapt to new situations
Enhanced customer satisfaction by providing personalized footwear recommendations based on individual needs and preferences
Increased sales by effectively upselling complementary products and accessories to customers during their shopping experience
Proved successful working within tight deadlines and a fast-paced environment
Stocked merchandise, clearly labeling items, and arranging according to size or color
Provided exceptional customer service, addressing complaints and concerns promptly and professionally
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
Waiter
Forest Lodge Catering
Warren Township, NJ
06.2022 - 08.2022
Strengthened communication skills through regular interactions with others
Gained strong leadership skills by managing projects from start to finish
Implemented creative solutions for managing space constraints at various event locations, maximizing efficiency and guest satisfaction
Cleaned and organized kitchen stations to promote team efficiency
Cleaned and maintained work areas, equipment and utensils
Enhanced customer satisfaction by providing exceptional catering services at various events
Oversaw catering orders to verify accuracy and completeness
Enhanced customer satisfaction by providing attentive service and anticipating guest needs
Streamlined order processing for increased efficiency through clear communication with kitchen staff
Sandwich Maker
How Delish HD
West Orange, NJ
06.2021 - 08.2022
Proven ability to learn quickly and adapt to new situations
Developed and maintained courteous and effective working relationships
Demonstrated strong organizational and time management skills while managing multiple projects
Strengthened communication skills through regular interactions with others
Prepared and served hot and cold sandwiches based on customer preferences
Consistently met or exceeded sales goals through upselling techniques and suggesting additional items that complemented customer orders
Kept kitchen, counter and dining areas cleaned and sanitized
Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours
Assisted customers in choosing menu items by providing food complementing information
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins
Education
Mass Communications, Digital Media - Mass Communication
Delaware State University
Dover, DE
05-2027
Skills
Flexible
Adaptable
Store maintenance
Fashion awareness
Building rapport
Cash handling proficiency
Goal-oriented mindset
Adaptive learning
Patience and composure
Returns and exchanges
Customer service
Personal Information
Date of Birth: 01/17/05
Gender: Male
Timeline
Footwear Sales Associate
Dicks Sporting Goods Distribution Center
12.2024 - 01.2025
Sandwich Maker
How Delish HD
05.2024 - 08.2024
Gamestop Associate
Gamestop
10.2023 - 04.2024
Waiter
Forest Lodge Catering
06.2022 - 08.2022
Footwear Associate
DICK's Sporting Goods
04.2022 - 08.2023
Sandwich Maker
How Delish HD
06.2021 - 08.2022
Mass Communications, Digital Media - Mass Communication
Delaware State University
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