Talula Balboa
Los Angeles,CA
Summary
Front-desk receptionist with 1+ year of experience supporting guest services, phone support, and scheduling coordination. Maintains clear, professional communication during daily customer interactions. Coordinates appointments and requests to ensure timely service delivery.
Overview
2
2
years of professional experience
Work History
Receptionist
Monticello West
Dallas , Texas
05.2024 - 05.2025
- Answered incoming calls and routed messages to proper departments.
- Checked in visitors and maintained daily sign-in logs.
- Directed guests through community lobby and common areas.
- Scheduled appointments and updated front desk calendars.
- Assisted residents with questions, requests, and service calls.
- Kept reception area organized, clean, and welcoming.
- Scheduled and confirmed appointments.
- Greeted residents, families, and guests at Monticello West front desk.
Online Business Owner
AlphaLux Clean
Los Angeles, California
03.2025 - Current
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
- Delivered attentive service to customers in-person and over the phone, fostering positive experiences.
- Addressed customer requests and inquiries, contributing to improved satisfaction levels.
Education
Bachelor of Arts - Psychology
Southern Methodist University
Dallas, TX05-2025
Skills
Customer service
- Safety awareness
- Time management
- Endurance
- Communication skills
- Calendar coordination
- Reception desk management
- Scheduling and organization
- Scheduling
- Organization skills
- Scheduling appointments
Affiliations
- Crossfit + weightlifting
Timeline
Online Business Owner
AlphaLux Clean
03.2025 - Current
Receptionist
Monticello West
05.2024 - 05.2025
Bachelor of Arts - Psychology
Southern Methodist University