Tam Nguyen
Cleveland,Ohio
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Shadowing Student
Cuyahoga County Common Pleas Court
Cleveland , Ohio
06.2021 - 08.2022
- ts.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
Hostess
Bowl Of Pho Restaurant
Cleveland , Ohio
08.2020 - 08.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Used cash registers and credit card machines to cash out customers.
- Informed servers of newly seated parties for speedy service.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Education
Bachelor of Arts - Bussiness
The Ohio State University
Mansfield, OH04.2026
High School Diploma -
Orange High School
Cleveland, OH04.2022
Skills
- Team Collaboration
- Positive Interactions
- Citizenship Promotion
- Shadowing
Languages
Vietnamese
Native or Bilingual
Timeline
Shadowing Student
Cuyahoga County Common Pleas Court
06.2021 - 08.2022
Hostess
Bowl Of Pho Restaurant
08.2020 - 08.2022
Bachelor of Arts - Bussiness
The Ohio State University
High School Diploma -
Orange High School
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