Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tam Nguyen

Bainbridge,GA

Summary

Experienced Handyman with 20 years of experience in commercial and residential maintenance. Outstanding skills in carpentry, plumbing and electrical repairs. Excellent communication and problem-solving skills. Friendly and always willing to go extra mile to deliver satisfaction. Hardworking Handyman, Assistant Manager bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Safety-minded Maintenance Worker tasked with troubleshooting, general plumbing and minor electrical work. Enthusiastic professional promoting excellent attendance record and willing to assist team members in completing assigned tasks. Reliable Maintenance Worker skilled in safely operating floor polishers, moving heavy furniture and repairing roofs and ceilings 20-year background ordering cleaning supplies, removing trash and recyclables and conducting restroom repairs. Reliable professional with 20+ years of experience handling mechanical needs. Knowledgeable, dedicated and offering superior skills in Management, Construction and Lawn care.

Overview

7
7
years of professional experience

Work History

Handyman

Self-employeed
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Removed and repaired carpet and wood flooring.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for [Number] square foot facility.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Responded to maintenance requests in [Type] property with great speed and efficiency.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Conferred with contracted workers about needs and provided expertise in [Type] jobs and tool use.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Executed tasks within time and budget constraints.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Replaced worn or broken parts on machines and equipment.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Repaired and replaced pumps, valves and motors.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Reported issues to property manager so effective resolutions could be put into place.

Assistant Manager

Quality Home Rentals
03.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strategy to increase sales and drive profits.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Launched quality assurance practices for each phase of development
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Meat Processor

Jones Meat & Food Services
10.2016 - 03.2017
  • Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
  • Packaged and attached labeling to various meat selections.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Organized and stored items at specific temperatures to maintain freshness.
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Picked, packed and processed deli meat products such as cold cuts and [Type] items.
  • Processed meat by cutting, sorting parts, deboning and grinding.
  • Inspected meat to perform quality assurance checks.
  • Performed equipment maintenance by cleaning, lubricating and maintaining proper alignment.
  • Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
  • Cut meat products with slicing equipment according to size specifications.
  • Counted stock and recorded for inventory recordkeeping.
  • Inspected equipment, checking for proper functioning and safety.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Prepared various meats by cutting, trimming and packaging in preparation for display cases.
  • Operated grinders, mincers and other equipment to process meat, poultry and fish.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Monitored meat inventory in cases, restocking with fresh products when needed.
  • Performed meat inspections and checked temperature environment to maximize food safety.

Education

Bainbridge High School
Bainbridge, GA

Skills

  • Insulation Installation
  • Ventilation and Air Conditioning
  • Hand Tools
  • Project Estimation and Bidding
  • Weeding and Watering
  • Drywall Patching
  • Facility Upkeep
  • Painting Preparation
  • Indoor and Outdoor Painting
  • General Housekeeping
  • Construction Management
  • Project Management
  • Minor Carpentry
  • Maintenance Planning
  • Power Sanders
  • Supply Management
  • Daily Cleaning and Sanitation
  • Residential Construction
  • Plan Skilled Repairs
  • Concrete Pouring and Finishing
  • Hole Repair
  • Heavy Labor
  • Safety and Sanitation
  • Hand and Power Tool Operation
  • Workshop Crane Operation
  • Pressure Washing
  • Physical Strength and Stamina
  • Materials Packing
  • Performing Maintenance Procedures
  • Facilities Painting and Repair
  • Building and Wall Bricklaying
  • Wooden Structure Building and Repair
  • Metal Cutting and Shaping
  • Supply and Parts Ordering
  • Power Washer
  • Groundskeeping and Landscaping
  • Corporate Regulations
  • Inspecting Units
  • Critical Thinking
  • Task Concentration
  • Equipment Rigging
  • Roofing
  • Drywalling
  • Woodworking
  • Stonework

Timeline

Assistant Manager

Quality Home Rentals
03.2017 - Current

Meat Processor

Jones Meat & Food Services
10.2016 - 03.2017

Handyman

Self-employeed

Bainbridge High School

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Tam Nguyen