Tam Nguyen
Mobile,AL
Overview
22
22
years of professional experience
Work History
Equal Rights Advisor/ Civil Rights Advisor
DHS/FEMA-Office Of Equal Rights
09.2005 - Current
- Ensure that all disaster survivors receive equal access to disaster assistance by: Process civil rights complaints including fact findings/investigation, research and drafting findings
- Serve as a subject matter expert and providing technical advice and guidance regarding Civil Rights and equity requirements, laws, status, regulations, and executions actions, including the Civil Rights Act 1964 and the rehabilitation act
- Do the demographics and at-risk communities’ analyses
- Ensure all materials are provided in the appropriate languages
- Do site inspections including direct housings and PA site inspections
- Community engagement and outreach to minority communities, meet local organization leaders
- Attend community meetings
- Work closely with IA, PA, DSA, DIA, logs, etc.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
OWNED AND MANAGED CONVENCIENCE/GAS STATION
04.2002 - 07.2005
- Responsibilities included supervision of staff, handling and reporting sale taxes, employment taxes and payroll, kept the store inventory records and orders.
Education
BACHELOR OF SCIENCE IN CIVIL ENGINEERING -
UNIVERSITY OF SOUTH ALABAMA
05.2005
Skills
- SUPERVISION
- PLANNING/DECISION MAKING
- PROBLEM SOLVING
- TECHNICAL ADVICE
- Complaint Reviews
- Corrective Actions
- Standards Compliance
- Assignment Advising
- Employment Opportunities
- Conflict Mediation
- Confidential Records Management
- Document Review
- Knowledge of Federal Laws
- Title VII, Title Vi=I
- Investigative Interviews
- Employment Discrimination
- Civil Rights Laws
Community Work
- 2000, 2003, SUNDAY SCHOOL, ST. MONICA CHURCH, MOBILE, AL, Teaching conformation classes; the course also provided many other fun outdoor activities: visiting elder people, fundraiser for the needy, picnics with games. Etc.
- 09/2005, Present, VOLUNTEER, BOAT PEOPLE SOS, BAYOU LA BATRE, Made contact other resources and organizations in order to secure unemployment benefits for Asians.
Other Courseworks
- EEO guide to Supervisor
- Equal Rights Basic
- Customer service
- Violence in the workplace
- Conflict Resolution
- Annual Equal Rights Training Update
Business Law
Acquired strong understanding about Alabama business laws, equal employment opportunity and customers’ relationship, lawsuit, etc.
How To Run A Business
Involving with running and maintaining a business with efficiency.
Skills Knowledges
- Promote a discrimination-free workplace and ensure that disaster survivors receive equal access to disaster assistance.
- Being from a minority group, I feel I have the understanding and sensitivity to deal with other minority groups as needed.
Job Awards
- 12/05/2008, Chief of Staff, Recognition for valued service
- 12/15/2008, Area field Office Director, Honor service
- June 2012, FCO, Coin award for valued service
Computer
- General Computer Applications
- FORTRAN 77
- AutoCAD
- SPREADSHEET
- WORD PROCESSING
- POINT OF SALE
- INTERNET
- DATABASE
- PowerPoint
References
Available upon request
Timeline
Equal Rights Advisor/ Civil Rights Advisor
DHS/FEMA-Office Of Equal Rights
09.2005 - Current
OWNED AND MANAGED CONVENCIENCE/GAS STATION
04.2002 - 07.2005
BACHELOR OF SCIENCE IN CIVIL ENGINEERING -
UNIVERSITY OF SOUTH ALABAMA
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