Tam Nguyen

Win Nails

Avondale, AZ

07.2012 - Current

Performed administrative duties such as scheduling appointments and taking payments from customers.
Responded promptly to customer inquiries and complaints.
Attended continuing education courses related to nail care techniques.
Utilized customer feedback to improve services offered at the salon.
Ensured that safety protocols were followed during each service provided.
Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
Developed creative designs on nails using a variety of colors and materials.
Demonstrated knowledge of all products and services offered in the salon.
Cleaned and sterilized tools and work areas between customers.
Promoted additional services to existing clients in order to increase revenue.
Assisted with inventory management tasks such as restocking supplies when needed.
Kept up-to-date on new trends in the industry for product offerings and design ideas.
Educated clients on proper nail care techniques.
Provided excellent customer service through friendly interactions with clients.
Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
Advised customers on the best type of treatment for their particular nail condition or desired look.
Followed health regulations regarding sanitation practices throughout the salon.
Cleaned and sanitized tools and work station in adherence with safety requirements.