Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
14
14
years of professional experience
Work History
Lieutenant of Detention Officers
EL Paso Processing Center
11.2022 - Current
Ensured the safety and security of the public, employees, contractors, and detainees, on and off the premises.
Former Disturbance Control Team member.
Participated in in-depth defensive tactics as part of the monthly training for the Disturbance Control Team.
Certified in OC chemical agents.
Proficient use of Excel and Microsoft Word documents.
Respond to emergency situations with necessary, immediate action.
Continuous documentation of day-to-day facility functions, as well as any persons entering the detainee living facility, and all abnormal behavior of detainees.
Conducted multiple daily searches to ensure that contraband, if any, would be secured, and followed company policy to dispose of it.
Performed duties related to the processing, safeguarding, security, escort, and transport of detainees, as required in the contract.
Enforced rules and regulations, as per the detainee handbook, policies, and procedures.
Effectively communicate with non-English-speaking detainees.
Monitor the conduct of detainees in housing units, during recreational activities, during transit from the housing unit to the proper destination, interviews, medical, SHU-A, SHU-D, processing, transport, and courts according to established policies, regulations, and procedures, to prevent escape, distribution of contraband, disruptive behavior, or violence.
Guarantee and enforce adherence to all policies and procedures by detainees, non-detained individuals, paralegals, attorneys, contractors, medical staff, and fellow employees.
Searched detainees and vehicles, and conducted shakedowns of housing units for contraband, such as weapons or drugs.
Monitored radio communications and used HD cameras to monitor detainees and staff movement.
Security
Sunland Park Racetrack and Casino
12.2021 - 11.2022
Continuous security checks around the property on foot and in a company vehicle to maintain the safety of persons and animals on the premises.
Frequently verified proper documentation of persons to gain authorized access to restricted areas.
Observe and report all suspicious activity.
Take all appropriate steps to ensure the prevention of chemically altered/inebriated guests from driving
On occasion, I contacted outside sources when needed for the casino to continue undisturbed operations.
Secured open vehicles to prevent theft.
Ensure that only authorized personnel are allowed to access restricted areas.
Remove individuals that pose a safety risk
Continuously and accurately collaborate with other departments, such as the surveillance team, maintenance, and staff working with animals, to create peaceful and smooth operations that give peace of mind and good rapport for guests.
Helped other departments by providing necessary resources and completed miscellaneous tasks so that they could reach their goals, while I continuously worked towards the company's goals, as well as my professional goals.
Correctional Officer
Texas Department of Criminal Justice
10.2018 - 08.2021
Monitored and authorized the entrance and departure of employees, visitors, and other persons to guard against escape, maintained the security of correctional premises for public safety, and ensured that all rules and regulations were adhered to by inmates.
Locked doors and gates of entrances and buildings.
Routinely ensured the safety of all persons present, both employed and detained.
Verified and recorded accurate documentation at regular intervals, as well as at my discretion, to further maintain security and proper authorization for said persons.
Maintained constant vigilance for potential security breaches, de-escalated any situation when possible, and used force when necessary.
Completed firearms training to a satisfactory standard, and participated in defensive tactics both pre-service and annual in-service.
Utilized a state vehicle to conduct outer perimeter security rounds, armed with a .357 revolver and a 12-gauge shotgun.
Had non-lethal tactical weapons at my disposal to utilize when necessary such as chemical agents, hand restraints, leg restraints, and a riot baton
Participated in five-man cell extraction team
Frequently took action as part of the senior response team to the ICS (Incident Command System).
Closely worked with the on-unit OIG (Office of the Inspector General) when involved in the recovery of serious contraband.
Maintained security and integrity of outer perimeter with multiple firearms such as AR-15s, .357 revolvers, and 12 gauge shotguns in a watchtower (picket)
Collaborated with, as well as helped train, on-unit drug and contraband detecting dogs.
Frequently searched inside cells, and pat-searched inmates, visitors, and employees for any and all contraband, as well as at my discretion, with reasonable cause.
Conducted daily detailed maintenance discrepancies and assessed if such discrepancies were a safety/security hazard.
Performed daily work duties, which involved the mass movement of detained persons, continuously recorded all activities, as well as anything else assigned by a supervisor.
Adapted to special conditions that include extra policies and procedures, such as lockdowns, extreme weather conditions, anytime chemical agents are dispersed, and any ICS.
On occasion, I collaborated with the on-unit STG (Security Threat Group).
Conducted searches with the Regional Search Team.
General use of hand-held metal detectors, body scanners, and checkpoint inspection baggage X-ray scanners.
Properly documented disciplinary reports when inmates broke any rules that directly affected their line class (threat level) and/or time sentenced, which go on record for individuals both on premises and off premises to review said report for any reason.
Car Hop
Sonic
05.2015 - 05.2016
Fast-paced environment that required multitasking, continuous money handling, such as the collection and distribution of correct change, and organization of assigned and unassigned food trays, which directly affected the total due capital at the end of a work shift.
Ensured the satisfaction of customers.
Delivered orders to the correct car stalls on roller blades.
Maintained the cleanliness of the workspace.
Trainer
Mc Donalds
05.2012 - 05.2015
Maintained a professional and courteous demeanor.
Trained new hires.
Oversaw personnel to ensure that all work duties were completed per policy.
I was responsible on multiple occasions for making quick decisions to limit food waste.
Maintained the cleanliness of the workspace.
Collected and dispersed the correct capital to customers.
Used a computer-operated system to log customers' orders.
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing