Tamala Sheppard
Brent,AL
Summary
Sales professional with a proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Brookwood Baptist Medical Center
08.2024 - Current
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient's unique needs.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Production Technician
Nissan
07.2022 - 08.2024
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Promptly documented and reported all defective equipment and hazardous conditions.
- Assisted in quality control measures by performing routine inspections of products against established standards.
Stow Associate
Amazon
04.2020 - 03.2022
- Ensured timely order fulfillment with effective stowage of items in designated storage locations
- Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse
- Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners
- Maintained a safe work environment, adhering to safety regulations and proper handling of heavy equipment
Warehouse Associate
Hibbett Sports
08.2020 - 03.2021
- Collaborated with team members to achieve daily targets and complete tasks efficiently
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network
- Worked safely around moving machinery
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Retail Associate
Walmart
07.2019 - 07.2020
- Assisted customers in finding products, answering questions, and providing recommendations to enhance the shopping experience
- Restocked merchandise on shelves and ensured a clean and organized store environment for optimal customer satisfaction
- Resolved customer goals and issues in a professional and timely manner, striving to exceed their expectations
- Collaborated with team members to achieve sales goals and maintain a positive productive work environment
- Educate and enlighten customers on products, prices, and details
Cashier
Wendys Restaurant
02.2016 - 07.2019
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Nursing
Shelton State Community College
Tuscaloosa, AL05-2027
High School Diploma -
Bibb County High School
Centreville, AL06-2020
Skills
- CPR certification
- CPI certification
- EKG interpretation
- Active listening
- Team collaboration
- Time management
- HIPAA compliance
- Organizational skills
- Communication skills
- Attention to detail
- Multitasking
- Phone etiquette
Timeline
Patient Care Technician
Brookwood Baptist Medical Center
08.2024 - Current
Production Technician
Nissan
07.2022 - 08.2024
Warehouse Associate
Hibbett Sports
08.2020 - 03.2021
Stow Associate
Amazon
04.2020 - 03.2022
Retail Associate
Walmart
07.2019 - 07.2020
Cashier
Wendys Restaurant
02.2016 - 07.2019
Associate of Science - Nursing
Shelton State Community College
High School Diploma -
Bibb County High School
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