Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAMAR BAILEY BROWN

North Lauderdale

Summary

Dynamic retail professional with a proven track record at Ross Dress for Less, excelling in customer service and problem-solving. Skilled in appointment scheduling and task prioritization, I have successfully cultivated loyal clientele and enhanced operational efficiency, ensuring exceptional experiences and satisfaction.

Overview

15
15
years of professional experience

Work History

Retail Associate

Ross Dress for Less
Coral Springs
07.2025 - Current
  • Processed transactions accurately while operating cash register.
  • Organized merchandise on sales floor and stocked shelves effectively.
  • Managed customer returns and exchanges with efficiency and courtesy.
  • Delivered exceptional customer service through friendly greetings and assistance.

Hairstylist

Tamy B Braids
Fort Lauderdale
01.2014 - Current
  • Optimized scheduling processes to enhance appointment efficiency.
  • Maintained detailed records to customize client experiences.
  • Arranged customer appointments and adjusted time slots based on demand fluctuations.
  • Cultivated a loyal clientele through exceptional service and meticulous styling techniques.

Retail Store Owner

SELF EMPLOYED
03.2018 - 09.2020
  • Cultivated a loyal customer base by providing exceptional service, personalized recommendations and timely resolution of issues or complaints.
  • Redesigned store layout and visual merchandising strategy, creating intuitive shopping paths that enhanced customer experience and product delivery.

Customer Service Representative

SHOPPERS FAIR SUPERMARKET
11.2016 - 12.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Deli Associate

SHOPPERS FAIR SUPERMARKET
09.2013 - 11.2016
  • Learned how to multitask especially in peak business hours.
  • Carefully prepared orders and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.

Promoter

TRADE MANAGEMENT SERVICES
03.2011 - 09.2013
  • Identified interested and qualified customer to provide potential customer with additional information regarding products.
  • Identified potential marketing opportunities to increase brand awareness.

Education

DATA ENTRY TOOLS AND TECHNIQUES

Alison
FLORIDA
04.2025

CVS CALL CENTER CUSTOMER SERVICE

Coursera
FLORIDA
04.2025

GED -

STATE OF FLORIDA
04.2025

NCTVET PATIENT CARE LEVEL 2

Success Academy of Vocational Studies
Jamaica, JAMAICA
09.2019

DIPLOMA -

Norman Manley High
JAMAICA
07.2005

Skills

  • Customer service excellence
  • Task prioritization
  • Problem solving
  • Time management
  • Multitasking
  • Team leadership
  • Microsoft Office proficiency
  • Data entry
  • Client consultation
  • Appointment scheduling

Timeline

Retail Associate

Ross Dress for Less
07.2025 - Current

Retail Store Owner

SELF EMPLOYED
03.2018 - 09.2020

Customer Service Representative

SHOPPERS FAIR SUPERMARKET
11.2016 - 12.2017

Hairstylist

Tamy B Braids
01.2014 - Current

Deli Associate

SHOPPERS FAIR SUPERMARKET
09.2013 - 11.2016

Promoter

TRADE MANAGEMENT SERVICES
03.2011 - 09.2013

DATA ENTRY TOOLS AND TECHNIQUES

Alison

CVS CALL CENTER CUSTOMER SERVICE

Coursera

GED -

STATE OF FLORIDA

NCTVET PATIENT CARE LEVEL 2

Success Academy of Vocational Studies

DIPLOMA -

Norman Manley High

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