Tamar Rivera
Los Angeles,CA
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload.
Overview
7
7
years of professional experience
Work History
Hostess
Zinque
Venice, CA
06.2024 - Current
- Perform light cleaning duties, such as wiping down tables or sweeping floors.
- Analyze customer feedback data to develop action plans for improving services offered.
- Coordinate with waitstaff about seating availability an accommodate customer needs.
Server
Kalaveras
Los Angeles, CA
07.2022 - 07.2023
- Stayed informed on new and seasonal menu items for food and beverages
- Provided guests with suggestions and menu recommendations
- Resolved customer concerns by addressing specific needs, increasing customer satisfaction
Barista
Starbucks
Malibu, CA
06.2017 - 10.2019
- Maintained an up-to-date knowledge of beverage offerings and techniques to properly prepare beverages
- Collaborated with restaurant employees to ensure outstanding customer service
Education
Bachelor of Arts -
Pepperdine University
06.2020
Skills
- Customer Services Skills
- Communication Skills
- Conflict Resolution
- Time Management
- Teamwork
- Experience with Open Table
- Reservations Management
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Hostess
Zinque
06.2024 - Current
Server
Kalaveras
07.2022 - 07.2023
Barista
Starbucks
06.2017 - 10.2019
Bachelor of Arts -
Pepperdine University
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