Tamara Bailey
Lakeview,MI
Summary
Dedicated Medical Assistant skilled in patient triage and clinical support, ensuring seamless patient experiences. Proven ability to maintain accurate electronic health records and manage confidential information in compliance with regulations. Committed to fostering a supportive atmosphere for patients and collaborating effectively with healthcare teams.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Registered Medical Assistant
Great Lakes Neurosurgical Associates, P.C
Grand Rapids, Michigan
05.2026 - Current
- Collected and documented patient medical histories and vital signs.
- Prepared examination rooms and ensured necessary supplies were available.
- Managed electronic health records and maintained data accuracy.
- Triaged patient inquiries and directed them to appropriate staff members.
- Maintained clinical records according to HIPAA regulations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Measured vital signs and took medical histories to prepare patients for examination.
Restaurant Manager
Applebee's Neighborhood Grill & Bar
Grand Rapids, Michigan
06.2021 - 11.2025
- Greeted customers, welcomed feedback, and supported positive improvements throughout restaurant.
- Balanced cash and credit card transactions to keep records accurate.
- Counted inventory correctly and ordered needed supplies.
- Maintained positive atmosphere and supported excellent food and service for every customer.
- Identified issues quickly and resolved incidents to satisfaction of involved parties.
Administrative Assistant
Heart of West Michigan United Way
10.2023 - 10.2024
- Managed scheduling and coordination of meetings for multiple departments, enhancing communication and efficiency.
- Developed and implemented office procedures to streamline administrative processes and improve workflow.
- Provided comprehensive support for event planning, including logistics, registration, and participant communication.
- Maintained accurate records of correspondence and documentation, ensuring compliance with organizational standards.
Education
Certification - Clinical And Administrative Medical Assistant
Ross Medical Education Center
Grand Rapids, MI07-2026
Bachelor of Science - Hospitality And Tourism Management
Grand Valley State University
Allendale, MI04-2020
Skills
- Maintaining confidentiality
- Electronic health records
- Patient triage
- Medical history collection
- Office administration
- Customer relationship management
- Team collaboration
- Data accuracy management
- Healthcare billing
- First aid and CPR
- Patient assessments
- Vital signs measurement
Certification
- RMA - Registered Medical Assistant
- CPR, AHA
- Basic Life Support, AHA
Timeline
Registered Medical Assistant
Great Lakes Neurosurgical Associates, P.C
05.2026 - Current
Administrative Assistant
Heart of West Michigan United Way
10.2023 - 10.2024
Restaurant Manager
Applebee's Neighborhood Grill & Bar
06.2021 - 11.2025
Certification - Clinical And Administrative Medical Assistant
Ross Medical Education Center
Bachelor of Science - Hospitality And Tourism Management
Grand Valley State University