Tamara Banks
Memphis,TN
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Results-driven Salon Owner/Operator with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
21
21
years of professional experience
Work History
Material Handler
Federal Expres World Hu
04.2023 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Salon Owner/Operator
Enhairgy Cosmo Lounge
11.2021 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Salon Owner/Operator
Tparty901 Beauty Lounge
02.2016 - 10.2021
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Salon Manager
First CLAZZ Beauty And Barber
06.2010 - 01.2016
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Maintained general appointment calendar and set shift schedules.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Self Pay Representative
Baptist Desoto Hospital
06.2003 - 11.2007
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
- Understood each target customer's business model, mapped out organization and identified unique technology needs.
- Researched relevant resources to assist members, identified member representation needs, and troubleshot next steps to provide optimal support for member.
Education
Cosmetology Instructor - Cosmetology Education
Southern Beauty
Memphis, TN07.2012
Cosmetologist - Cosmetology
New Wave School of Beauty
Memphis 01.1998
Diploma - History
Westwood High School
Memphis, TN05.1997
Skills
- Work Planning and Prioritization
- Change and Growth Management
- Leadership and People Development
- Customer Preferences
- Budgeting and Cost Control
- Employee Training
- Customer Service
- Human Resources Oversight
- Hair Extensions
- Social Media Platforms
- Hair Coloring Techniques
- Supplier Monitoring
Timeline
Material Handler
Federal Expres World Hu
04.2023 - Current
Salon Owner/Operator
Enhairgy Cosmo Lounge
11.2021 - Current
Salon Owner/Operator
Tparty901 Beauty Lounge
02.2016 - 10.2021
Salon Manager
First CLAZZ Beauty And Barber
06.2010 - 01.2016
Self Pay Representative
Baptist Desoto Hospital
06.2003 - 11.2007
Cosmetology Instructor - Cosmetology Education
Southern Beauty
Cosmetologist - Cosmetology
New Wave School of Beauty
Diploma - History
Westwood High School
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