Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Project Manager, Service Manager
Set In Stone Hardscapes
Mount Pleasant , SC
10.2021 - Current
Followed up with customers during and after installations to verify satisfaction.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Met with customers to discuss service needs and develop effective and practical solutions.
Identified plans and resources required to meet project goals and objectives.
Product Manager
Set In Stone Of Charleston
Mount Pleasant , SC
10.2021 - Current
Collaborated with sales, marketing and support teams to launch products on time and within budget.
Coordinated project planning and execution with team members and team leads.
Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
Team Leader
Everything Outside
Charleston , SC
06.2017 - 09.2021
Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises
Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
Built strong relationships with customers through positive attitude and attentive response
Tile Installer
MC Custom Tiles
Charleston , South Carolina
10.2015 - 05.2017
Used power wet saws and tile cutters to cut tiles to specifications for projects.
Completed accurate, well-aligned and straight work according to job specifications.
Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
Sealed joints with mortar or cement to achieve design looks and promote longevity.