Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Caless

Valrico,FL

Summary

Efficient Assistant Warehouse Manager with strong background in inventory management, staff supervision, and workflow optimization. Skilled in leveraging logistics software to track goods and improve accuracy of distribution processes. Demonstrates success in improving warehouse efficiency, reducing operating costs, and maintaining compliance with safety regulations. Possesses strategic planning abilities, leadership qualities, and problem-solving skills instrumental for managing personnel, ensuring smooth warehouse operations, and optimizing profits.

Overview

5
5
years of professional experience

Work History

EBay Seller

Self Employed Web
Valrico, FL
10.2022 - Current
  • Creates detailed product listings with photographs, descriptions, and prices.
  • Responds to customer complaints and disputes in a timely manner.
  • Monitors inventory levels and updates stock availability on eBay.
  • Utilizes analytics tools to track sales performance, identify trends, and optimize pricing strategies.
  • Sources products from vendors at competitive prices for resale on eBay.
  • Researches popular items on eBay to determine optimal pricing strategy.
  • Leverages eBay tools such as Best Offer and Buy It Now to maximize profits.
  • Identifies areas of improvement by analyzing feedback from customers.
  • Performs quality checks on all incoming shipments before listing them on eBay.
  • Creates discounts and promotions aimed at increasing sales volume.
  • Maintains high feedback ratings from customers by responding quickly to questions and problems.
  • Resolves customer concerns and answers questions quickly to maximize satisfaction.
  • Fills customer orders by packaging items and printing shipping labels.
  • Purchases new or used items from online or physical sources for resale via websites.
  • Calculates revenue, sales and expenses using spreadsheet software.

Assistant Warehouse Manager

SCL Group
Plant City, FL
01.2022 - Current
  • Monitors inventory levels to ensure efficient stock control.
  • Develops and implements safety policies and procedures for warehouse staff.
  • Provides training on proper use of equipment and safety protocols.
  • Maintains records of goods received, stored, shipped, or in process.
  • Oversees the loading and unloading of incoming and outgoing shipments.
  • Resolves customer complaints regarding deliveries, quality issues.
  • Constantly seeking to improve efficiency of warehouse operations.
  • Analyzes data related to supply chain management activities, such as delivery times and cost savings.
  • Collaborates with vendors to negotiate service contracts and pricing agreements.
  • Implements strategies for continuous improvement in all aspects of warehouse operations.
  • Prepares reports on operational progress and challenges encountered.
  • Assists with troubleshooting any technical issues that arise during operations.
  • Recommends changes to improve warehouse operational performance.
  • Completes periodic inventory counts and maintains accurate warehouse system.
  • Generates warehouse shipping documents, packing lists, and invoices.
  • Oversees inventory of incoming and outgoing materials based on physical counts and barcode systems.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Provides information to shipping and receiving personnel regarding inventory stock.
  • Processes requests and supply orders, and pulls materials to successfully prepare orders.
  • Led warehouse layout optimization projects, improving workflow and space utilization.
  • Manages day-to-day logistics operations, monitoring incoming deliveries, and overseeing personnel tasks.
  • Prepares inventory for shipment by attaching tags and labels.
  • Identifies opportunities to reduce costs and improve productivity.
  • Analyzes various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Monitors transportation cost standards and economical shipping practices.
  • Examines expenditures to develop plans and budgets for increasing profits or improving services.

New Home Sales Agent

Adams Homes
Tampa, FL
09.2019 - 07.2021
  • Greeted potential buyers, answered questions, and provided information about available properties.
  • Provided detailed information on property features, pricing options, upgrades, and financing options to customers.
  • Conducted tours of model homes and other available properties for prospective buyers.
  • Negotiated contracts with prospective buyers in accordance with company policies and procedures.
  • Maintained up-to-date knowledge of the real estate market by attending seminars and workshops.
  • Assisted clients in obtaining appropriate financing for their new home purchase.
  • Performed administrative tasks related to sales activities including updating customer records and preparing paperwork for transactions.
  • Maintained ongoing communication with current and potential customers regarding new developments in the real estate market.
  • Handled customer inquiries promptly and professionally via telephone, email, or face-to-face meetings.
  • Collaborated with developers, contractors, architects, attorneys, lenders, appraisers, inspectors, title companies, throughout the sales process.
  • Drafted offers on behalf of clients while ensuring all legal requirements were met.
  • Analyzed customer feedback from surveys to identify areas of improvement within the organization.
  • Researched competitive listings in order to provide accurate pricing recommendations for individual properties.
  • Worked closely with supervisors to ensure timely completion of assigned tasks.
  • Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
  • Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
  • Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
  • Compiled listings of new developments and met with clients on location to highlight area features that satisfy home-buying needs.
  • Communicated with clients to determine property needs and budget constraints.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.

Education

Quickbooks Online Proadvisor Certification 1 - Quickbooks

Quickbooks
11-2024

Bookkeepers Course - Bookkeeping

Intuit Academy
09-2024

Associate of Arts - General Studies

BYU Idaho
Rexburg, ID
06-2004

Skills

  • Inventory Management
  • Scheduling expertise
  • Shipping and receiving
  • Warehouse operation oversight
  • Safety oversight
  • Loading and unloading
  • Unpacking merchandise
  • Customer care

Timeline

EBay Seller

Self Employed Web
10.2022 - Current

Assistant Warehouse Manager

SCL Group
01.2022 - Current

New Home Sales Agent

Adams Homes
09.2019 - 07.2021

Quickbooks Online Proadvisor Certification 1 - Quickbooks

Quickbooks

Bookkeepers Course - Bookkeeping

Intuit Academy

Associate of Arts - General Studies

BYU Idaho

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Tamara Caless