Tamara Cervantes
New Rochelle,United States
Summary
Hardworking employee enthusiastic about learning new or existing tasks. Offers strong administrative skills, relationship-building and problem-solving abilities. Level-headed professional with extensive experience helping patients/ clients with self-care and day-to-day tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Habilitation Specialist
State Of New York : OPWDD
2022.10 - Current
- Implement Safeguard Summary Plans, Behavior Support Plans, Life Plans, as well as other treatment plans, and trained direct support staff on adherence to established treatment plans
- Interviewed candidates with leadership team to determine behavioral and cultural fits
- Provide assistance and skill development training as a Supervisor to Day Program
- Serve as a liaison between agency, Care Coordination Organizations and families to establish a working relationship to foster the delivery of care.
- Conducted Annual/ Semi-Annual Life Plan and Return to Day Program meetings for individuals
Child-Care
Various
2013.11 - Current
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Technical Specialist
Apple
2019.10 - 2023.02
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs. Managed minimally 100 customers daily.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
Direct Support Professional
The Arc Of Westchester
2019.10 - 2021.08
- Documented residents' mental status, sleep and eating patterns in medical record books through assessed Life Plans .
- Direct support with mental support and physical activities for individuals to accomplish for quality of life and sustain needs.
Ongoing Service Coordinator
Los Niños Services
2018.08 - 2019.12
- Maintained accurate records and full compliance with NYEIP regulations and agency guidelines.
- Offered guidance and support to families of children with disabilities or developmental challenges while using tracking tools to evaluate successes & need of improvement.
Education
Bachelor Of Arts - Psychology
Manhattanville College
Purchase, NYSkills
- Interpersonal communication skills
- Problem solving strength
- Client Service
- Strategic planning
- Technical Support
- Fluent in Statewide-Medical interfaces such as Medisked, CHOICES, and EHR
- Interdisciplinary Care
- Mental Health Support
- Client Needs Assessment
Certification
- First Aid/CPR Certified- November 2018/ April 2019-2021/ October 2022/ October 2023
- Crisis Intervention & Prevention Certification - November 2018/ April 2019/ April 2020
- PROMOTE Enrichment and Safety Training- November 2022
- EHR Interface Training - April 2022
- Medical Billing
- TABS
Languages
Spanish
Native or Bilingual
Timeline
Habilitation Specialist
State Of New York : OPWDD
2022.10 - Current
Technical Specialist
Apple
2019.10 - 2023.02
Direct Support Professional
The Arc Of Westchester
2019.10 - 2021.08
Ongoing Service Coordinator
Los Niños Services
2018.08 - 2019.12
Child-Care
Various
2013.11 - Current
Bachelor Of Arts - Psychology
Manhattanville College