Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Tamara Copes

Oakland,CA

Summary

Currently attending school for Mass Communications and seeking an entry-level position and mentorship in advertising.

Overview

9
9
years of professional experience

Work History

Server/Trainer

Palmetto Restaurant
03.2022 - 06.2023
  • Paid strong attention to floor detail, time and table management
  • Quickly absorbed new menu information
  • Participated in all support roles
  • Easily navigated Toast Tab POS system
  • Executed dining service to approximately 200 guests per day
  • Knowledgeable about food and wine
  • Guest retention

Server/Trainer

Belcampo Restaurant and Butcher Meat Company
06.2018 - 08.2021
  • Executed dining service to approximately 300 guests per day
  • Selected for VIP tables and Private Dining events
  • Three-time winner of highest employee rating via Yelp review contest
  • Consistently in the top three employees for sales
  • Trained new employees for service at an increased hourly rate
  • Experienced with Revel POS system
  • Knowledgeable about meat cuts and temperatures
  • Liaised with local farmers market for restaurant collaboration

Operations Manager/Account Executive

Senior Advantage Association
02.2014 - 05.2018
  • Collaborated with the CEO to develop and implement a 90-Day Loan Officer Training Program
  • Successfully trained and mentored nine new, licensed Loan Officers in a two-year period
  • Created job postings, and conducted interviews to grow the sales team
  • Authored sales scripts, training materials, and company handbooks
  • Cultivated relationships with vendors, title companies, and processors
  • Worked with Velocify and Five9 teams to set up CRM applications and create different profiles
  • Maintained status as Top Producer
  • Proactively kept clients posted on loan status, helped with gathering necessary documents and promptly responded to their questions
  • Sourced and supplied all applicable financials, records and legal documentation for submission to Processing

Small Business Co-Owner

Opaque Eyewear
01.2016 - 12.2019
  • Curated eyewear brand owned by two sisters
  • Sourced product from Los Angeles, San Francisco and overseas to vend at local events in the San Francisco Bay Area
  • Oakland-based business continuing on with a different family member

Education

Currently Attending - Mass Communications

Laney College
Oakland, CA
06.2024

Skills

  • Research
  • Critical thinking
  • Ability to prioritize tasks
  • Strong communication
  • Resourceful
  • Sales and account retention
  • Event and project management
  • Guest relations management
  • Proficient in Google Workspace, Microsoft 365, Slack
  • Proficient in Facebook, Instagram, Canva, Twitter, InDesign
  • Social Media content creator

Affiliations

  • Lake People Skate 2020-Current
  • We Skate Oakland 2020-Current
  • Panther Skate Plaza (PSP) Organization-CIty of Oakland Parks & Recreation Foundation 2021-Current

*Recipient-Department of Violence Prevention Grant

*Recipient- Activate Oakland Event Sponsorship Grant

Timeline

Server/Trainer

Palmetto Restaurant
03.2022 - 06.2023

Server/Trainer

Belcampo Restaurant and Butcher Meat Company
06.2018 - 08.2021

Small Business Co-Owner

Opaque Eyewear
01.2016 - 12.2019

Operations Manager/Account Executive

Senior Advantage Association
02.2014 - 05.2018

Currently Attending - Mass Communications

Laney College

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Tamara Copes