Tamara Davis
Bristol,TN
Summary
Detail-oriented professional with extensive experience in team leadership, customer service, and inventory management. Proven track record of enhancing operational efficiency and delivering exceptional event coordination through proactive management and effective policy implementation. Committed to optimizing team performance and operational procedures to drive organizational success. Focused on setting high expectations and elevating company standards to achieve team goals.
Overview
4
4
years of professional experience
Work History
interim food service manger
kvat
Johnson City, Tennessee
01.2026 - Current
- Supervised daily food preparation ensuring compliance with Company and safety standards.
- Trained staff on food handling and sanitation practices.
- Managed inventory, ordering supplies to maintain stock levels.
- Coordinated schedules and assigned tasks to team members effectively.
- Monitored service quality and addressed customer concerns promptly.
- Implemented food service policies to enhance operational efficiency.
- Supervised daily operations of the kitchen staff to ensure compliance with company and health and safety regulations.
- Adhered to company food, safety, quality and sanitation policies.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Provided ongoing training for new employees on safe food handling practices.
- Maintained records of food inventory, supplies, and equipment.
- Resolved customer complaints promptly in a professional manner.
- Coordinated catering services for special events within the facility.
- Monitored actions of staff and customers to uphold health and safety standards.
- Scheduled shifts for kitchen staff in accordance with budget guidelines.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Reviewed daily task list with employees and assigned tasks for completion.
- Ensured proper portioning and serving of meals according to established standards.
- Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
- Tracked costs associated with food production to maintain profit margins.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Served customers by phone to take orders and answer product or service questions.
- Rotated and replenished products in display cases.
- Reduced food waste by overseeing and planning ingredients, anticipating customers, and popularity of items.
- Developed and implemented standard operating procedures for food service staff.
- Worked closely with other departments within the organization to ensure smooth delivery of services.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
Catering Coordinator
kvat
Johnson City, Tennessee
07.2025 - 01.2026
- Coordinated catering events from planning to execution for diverse client needs.
- Assisted in menu selection tailored to client preferences and dietary restrictions.
- Scheduled staff assignments for efficient event coverage and support.
- Communicated with clients to confirm details and address any concerns promptly.
- Organized logistics for events, including setup, service, and breakdown procedures.
- Maintained inventory of supplies, ensuring readiness for upcoming events.
- Collaborated with kitchen staff to ensure food quality and presentation met standards.
- Provided guidance and support to kitchen staff as needed throughout the event preparation process.
- Executed scheduling, logistics, and follow-ups with event staff.
- Managed event planning for corporate and private events of up to 500 guests.
- Assisted customers with food selection, inquiries and order customization requests.
- Calculated and provided clients with proposals of potential costs to complete event.
- Processed invoices for payment after completion of each event.
- Oversaw the setup of catering areas including tables, chairs, linens, décor.
- Directed food delivery and presentation to maintain catering operations.
- Maintained records to orchestrate event details, customer requests and billing information.
- Ensured compliance with health regulations related to food handling and sanitation practices.
- Monitored food preparation activities to ensure quality control standards were met.
- Ordered necessary catering supplies from approved vendors when required.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Store Manager
kvat
Johnson City, Tennessee
01.2025 - 07.2025
- Supported inventory management by organizing stock and conducting audits.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Coordinated promotional displays to highlight seasonal products effectively.
- Implemented loss prevention strategies to reduce shrinkage risks in the store.
- Fostered a collaborative team environment through effective communication and support.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
designated assistant store manger
kvat
Bristol, Tennessee
01.2024 - 12.2024
- Assisted in daily store operations and staff management.
- Coordinated inventory management and stock replenishment activities.
- Maintained visual merchandising standards to enhance product displays.
- Implemented customer service strategies to improve shopper satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
stock manger
kvat
Bristol, Tennessee
03.2023 - 01.2024
- Managed inventory levels to ensure product availability and accuracy.
- Trained new staff on stock management procedures and systems.
- Monitored expiration dates to prevent product loss and waste.
- Conducted regular audits to maintain inventory integrity.
- Communicated with team members to resolve stock discrepancies promptly.
- Maintained accurate inventory records and monitored stock levels.
- Created daily, weekly, monthly forecasts for future inventory needs based on sales trends.
- Prepared detailed reports on inventory status and stock movements.
- Evaluated current stock levels against forecasted demand to minimize overstocking or shortages.
- Coordinated with store manager on inventory purchases, updates and replacements.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
- Retrieved nightly truck deliveries from loading dock for inventory processing.
assitant stock manger
kvat
Bristol, Tennessee
09.2022 - 03.2023
- Managed inventory levels to ensure product availability and accuracy.
- Coordinated stock movements between storage and sales areas to ensure timely product availability.
- Trained new staff on stock management procedures and systems.
- Conducted regular audits to maintain inventory integrity.
- Maintained accurate inventory records and monitored stock levels.
- Developed daily, weekly, and monthly forecasts for inventory needs based on sales trends to support stock management.
- Prepared detailed reports on inventory status and stock movements.
- Evaluated current stock levels against forecasted demand to minimize overstocking or shortages.
- Coordinated with store manager on inventory purchases, updates and replacements.
- Assisted in developing storage solutions that optimized space utilization and improved inventory accessibility.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
- Closed the store each night, locked all entry points, and activated the security alarm.
- Retrieved and organized nightly truck deliveries for efficient stock replenishment.
night stocker
kvat
Bristol, Tennessee
04.2022 - 09.2022
- Stocked shelves with merchandise to ensure product availability for customers.
- Assisted in unloading delivery trucks to facilitate timely product placement.
- Rotated stock regularly to uphold freshness and minimize waste.
- Maintained cleanliness of work area to promote safety and organization.
- Operated pallet jacks and other equipment for inventory movement safely.
- Identified damaged goods and reported them to supervisor for return.
- Maintained cleanliness of work areas throughout shift.
- Stored merchandise in designated areas within the store or warehouse facility.
- Received and unpacked deliveries of store merchandise.
Skills
- Food safety compliance
- Regulatory compliance
- Inventory management
- Logistics organization
- Operations management
- Ordering supplies
- Waste reduction
- Special events planning
- Customer service
- Team leadership
- Effective communication
- Conflict resolution
- Problem solving
- Critical thinking
- Time management
- Reliability
- Professionalism
- Reliability
Timeline
interim food service manger
kvat
01.2026 - Current
Catering Coordinator
kvat
07.2025 - 01.2026
Assistant Store Manager
kvat
01.2025 - 07.2025
designated assistant store manger
kvat
01.2024 - 12.2024
stock manger
kvat
03.2023 - 01.2024
assitant stock manger
kvat
09.2022 - 03.2023
night stocker
kvat
04.2022 - 09.2022