Tamara Dessoffy
Newport News,VA
Summary
Dynamic office manager known for exceptional organizational and problem-solving skills. Proven track record in managing daily operations, improving patient experiences, and implementing effective office policies. Ready to leverage expertise to drive operational excellence.
Overview
4
4
years of professional experience
Work History
Office Manager
Pediatrics At Oyster Point
Newport News, VA
09.2022 - Current
- Managed daily office operations and maintained efficient workflow for pediatric practice.
- Coordinated patient scheduling and ensured timely appointment confirmations for families.
- Oversaw inventory management, ordering supplies, and maintaining stock levels in the clinic.
- Assisted in training new staff on office procedures and software systems used daily.
- Handled patient inquiries and resolved issues to enhance overall patient experience.
- Implemented office policies to improve compliance with health regulations and standards.
- Facilitated communication between healthcare providers, patients, and families for effective care coordination.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
Some College (No Degree) - Management
Thomas Nelson Community College
Hampton, VASkills
- Office management
- Patient scheduling
- Inventory management
- Staff training
- Office policy implementation
- Compliance standards
Timeline
Office Manager
Pediatrics At Oyster Point
09.2022 - Current
Some College (No Degree) - Management
Thomas Nelson Community College