Detail-oriented sales agent with proven ability to resolve customer inquiries effectively. Known for strong technical troubleshooting and data entry skills that enhance operational efficiency and support sales growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Agent
Verizon
04.2026 - Current
Guided customers in selecting mobile plans and devices to meet their needs.
Informed clients about product features and benefits, improving their purchasing decisions.
Resolved customer inquiries and complaints promptly.
Maintained product displays and organized inventory effectively.
Partnered with team members to refine sales strategies, leading to increased customer engagement.
Participated in training sessions to improve product knowledge and sales techniques.
Negotiated contracts with customers to secure sales deals.
Customer Service Representative
Everside
08.2025 - 12.2025
Assisted customers with inquiries and provided timely solutions via phone and email.
Processed orders and returns efficiently, ensuring customer satisfaction.
Collaborated with team members to improve service delivery and customer experience.
Warehouse Worker
Walmart Michelin
04.2025 - 08.2025
Loaded and unloaded products from delivery trucks to ensure timely availability for order fulfillment.
Organized inventory on shelves with labels and storage techniques to enhance retrieval efficiency.
Conducted regular inspections of equipment to ensure safe operation standards.
Maintained cleanliness and organization of warehouse to support safe working conditions and operational efficiency.
Collaborated with team members to achieve daily operational goals effectively.
Customer Service Representative
Foundever
04.2025 - 04.2025
Resolved customer inquiries with accurate product information and solutions.
Guided customers through billing procedures and payment options to ensure clarity and satisfaction.
Maintained detailed records of customer interactions and transactions to enable effective follow-up and service continuity.
Updated databases with accurate customer information to support efficient service delivery.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL
01-2025
High School Diploma - undefined
Manning High School
Manning, SC
01-2018
Skills
Sales strategy development
Customer service
Payment processing
Billing software
Data entry
Technical troubleshooting
Healthcare compliance
Time management
Attention to detail
Conflict resolution
Medical coding
Certification
HIPAA Essentials for Healthcare Professionals Certificate