TAMARA EUBANKS

Chicago,IL

Summary

Experienced Class B CDL bus driver with 10 years of expertise in city and over-the-road driving. Demonstrated ability to efficiently manage long-distance routes while prioritizing passenger safety. Possesses a strong foundation of knowledge and experience, along with mastery of DOT regulations and safety protocols.

Overview

years of professional experience

Work History

Motor Coach Driver

Voigt's Bus Service

Fridley, MN

02.2024 - Current

Enhance passenger satisfaction by providing safe and timely transportation services for long-distance trips.
Reduce incidents of mechanical failures by conducting thorough pre-and post-trip vehicle inspections.
Maintain a clean and comfortable environment for passengers, ensuring an enjoyable travel experience.
Keep accurate records of hours driven, miles traveled, and expenses incurred during each trip for proper reimbursement purposes.
Address passenger inquiries or concerns promptly, providing exceptional customer service at all times.
Assist passengers with boarding and disembarking, demonstrating excellent customer service skills.

Mail Carrier

United Postal Service

Hanover Park, IL

12.2023 - 02.2024

Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Handled mail and packages with care to prevent damage during delivery.
Collected outgoing mail from homes and businesses along routes for customer convenience.
Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.

Bus Operator

Chicago Transit Authority

Chicago, IL

09.2015 - 08.2023

Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and directions.
Maintained a clean and safe bus environment for the comfort of all passengers.
Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
Received commendations for exceptional customer service and professionalism during interactions with passengers.
Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.

Education

High School Diploma - undefined

Midwest Theological Institute