Tamara Frierson
Kennesaw,GA
Summary
To obtain Licensure as professional counselor. To pursue a career in Clinical Mental Health Counseling and promote mental health wellness. I have always had a passion for helping people, even putting my problems aside to help other out with their situation is what makes me happy in life. Being able to touch as many people lives as I can is what I thrive for.
QUALIFICATIONS: Over two years of Master's degree program in clinical mental health counseling. Experience in field work through Practicum, Internship 1, and Internship 2. Registered to take NCE and pursue APC.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SEL Facilitator
Girls Inc. of Greater Atlanta
Marietta, GA
10.2023 - Current
Assistant Manager
Jd Sports
Kennesaw, Ga
05.2022 - Current
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Coordinated with other departments to ensure smooth flow of operations.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Assigned work and monitored performance of project personnel.
- Established processes for monitoring customer satisfaction levels.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Floor manager
JD Sports
Kennesaw, GA
11.2021 - 05.2022
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
- Proposed or approved modifications to project plans.
- Identified process improvements that could help improve efficiency across the entire organization.
- Analyzed customer feedback data to identify areas of improvement in service quality.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Trained, motivated and oversaw team of delivering outstanding service to every customer.
- Provided training and guidance to new employees regarding store policies and procedures.
Supervisor
JD Sports
Kennesaw, GA
06.2020 - 11.2021
Store associate
Finish Line/ JD Sports
Kennesaw, GA
09.2019 - 06.2020
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Stocked shelves with merchandise and maintained inventory levels.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Reconciled daily sales transactions against cash registers totals.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended, selected and located merchandise based on customer desires.
- Ensured the cleanliness and tidiness of the store.
- Answered telephone to give callers store information and look up order details.
Line (Store associate)
Finish, 4628 Factory Stores Blvd
Myrtle Beach, SC
06.2017 - 06.2019
Server/Cashier
Aramark Inc. Hick’s Dining Hall, Township Circle
Conway, S.C.
03.2016 - 01.2019
Passenger Agent
Spirit Airlines
Myrtle Beach, SC
06.2018 - 09.2018
Supervisor
Sykes Enterprise Incorporated, Bank of America branch
Sumter, SC
05.2015 - 08.2015
Education
Master’s - Clinical Mental Health Counseling
Walden University
02-2024
Master of Science - Clinical Mental Health Counseling: Practicum
Walden University
Minneapolis, MN02-2024
Master of Science - Clinical Mental Health Counseling: Internship
Walden University
Minneapolis, MN02-2024
B.S - Psychology
Coastal Carolina University
05.2019
Cosmetology License - Cosmetology
Lee County Career Center
Wisacky, Bishopville, SC06.2015
Skills
- SPECIAL SKILLS
- Customer service
- Computer skills
- Managing complaints
- Communication
- Complaint handling
- Multitasking
- Training and Developing
- Workplace cleanliness
- Angry customers dealing
- Patient Intake
- Case Notes
- Client Progress Analysis
- Behavioral Interventions
- Patient Screening
- Individual Sessions
- Group Sessions
- Treatment Plan Development
- Crisis Intervention
- Group Facilitation
- Treatment Planning
- Counseling Techniques
- Case Management
- Clinical Records Maintenance
- Patient Assessments
- Substance Abuse Counseling
- Referral Coordination
- Support Group Facilitation
- Patient Advocacy
- Therapy and Counseling
- Schedule Management
- Group Counseling
- Client Needs Assessment
- Patient Referrals
- Conflict Resolution
- Decision-Making
- Interpersonal Communication
- Mental Health Support
- Adolescent Counseling
- Crisis Management
- Suicide Precautions Expertise
- Administration and Management
- Therapeutic Expertise
- File and Record Keeping
- Coping Methods
- Team Collaboration
- Emotional Support
Certification
-Exploring the DSM-5 Certificate Prevention and Continuum Care Certificate
-Psychological First Aid Certificate
-Ethical and Cultural Considerations in Counseling Research for Master’s Students Conducting an Intake Interview of a Client Certificate
-Case Study: Matching Behaviors Certificate
-Disaster Mental Health: Introduction: Disaster Cycle Services Certificate (American Red Cross) Performance Assessment Skills Exercise certificate
References
-Kevin Dever: Prior Store Manager (JD Sports)
kdever@finishline.com/470-494-4800
-Rente Washington: Refined Beginnings Counseling
refinedbeginnings@gmail.com/904-576-0266
-Dr. Asha Dickerson: Someone Cares ATL
ashadickerson@s1catl.org/678-921-2706
-Suwanne Sancko: Previous Supervisor
347-798-7378
-Candice White: Girls INC. of Greater Atlanta
cwhite@girlsincatl.org/404-291-2175
-Dr. Meagan Jones: Field Experience Supervisor (Walden University)
meagan.jones@mail.walden.edu/803-467-5281
Interests
ACHIEVEMENTS:
-National BETA Club National Honor Society
-Urban League “Young & Gifted” recipient
-American Legion’s Good Citizen award
-Licensed Cosmetologist
-National Society of Leadership and Success
-Coastal Carolina Honor Student
-Three Aramark Spot Awards and Bronze award
-S.H.O.R.E Peer Educator Internship “Lips that Talk, Ears that Listen” discussion forum
Timeline
SEL Facilitator
Girls Inc. of Greater Atlanta
10.2023 - Current
Assistant Manager
Jd Sports
05.2022 - Current
Floor manager
JD Sports
11.2021 - 05.2022
Supervisor
JD Sports
06.2020 - 11.2021
Store associate
Finish Line/ JD Sports
09.2019 - 06.2020
Passenger Agent
Spirit Airlines
06.2018 - 09.2018
Line (Store associate)
Finish, 4628 Factory Stores Blvd
06.2017 - 06.2019
Server/Cashier
Aramark Inc. Hick’s Dining Hall, Township Circle
03.2016 - 01.2019
Supervisor
Sykes Enterprise Incorporated, Bank of America branch
05.2015 - 08.2015
Master’s - Clinical Mental Health Counseling
Walden University
Master of Science - Clinical Mental Health Counseling: Practicum
Walden University
Master of Science - Clinical Mental Health Counseling: Internship
Walden University
B.S - Psychology
Coastal Carolina University
Cosmetology License - Cosmetology
Lee County Career Center
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