Tamara Grant

• Streamlined business processes by analyzing current procedures and implementing necessary improvements.
• Reviewed company's strategic plans and developed departmental goals and standards to support vision.
• Worked in tandem with peers to better understand business process and initiate improvements, helping the function achieve goals.
• Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
• Increased overall efficiency by automating repetitive tasks and optimizing workflow.
• Facilitated seamless communication between departments to foster collaboration on shared objectives.
• Mitigated risks through meticulous planning and proactive identification of potential issues in operations.
• Championed a continuous improvement culture by encouraging innovation and proactive problem-solving among team members.
• Fostered a positive work environment that supported employee engagement and retention.
• Led team meetings to foster clear communication and ensure alignment with company goals, resulting in improved team morale.
• Supported development of positive work culture by organizing team-building activities and recognizing employee achievements.
• Enhanced operational efficiency by streamlining internal processes and eliminating redundant tasks.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Manage a team of 5 experienced business operations analysts and associates.
• Communicating across business areas or with external parties to influence operational and strategic decisions regarding policies, procedures, and practices.
• Overseeing operational and administrative needs, performance reviews, conducting weekly 1:1s, providing career growth support, and fostering a strong team culture.
• Orchestrated the end-to-end delivery plan and product strategy for the Group Operations and Strategy pooled model for business operations analysts and associates for the Legal & Compliance Group.

• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Created and managed project plans, timelines and budgets.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.

• Works with core ERN team to drive engagement.
• Serve as meeting chair for all Steering Committee meetings, including setting the agenda.
• Liaise between Executive Sponsor, Leadership Advisors and Steering Committee.
• Develop, empower, and grow the leadership capabilities of the ERN Leaders and help support them as emerging leaders.
• Actively and visibly role model inclusive leader behaviors.
• Participate in and facilitate monthly leadership and member meetings.
• Delegate responsibilities to help ensure the Network meets its goals and hold committee members and volunteers accountable for executing on event planning tasks.
• Serve as a visible and vocal champion/advocate of the Network and encourages participation in DEI programming to 100+ employees via hybrid platform.
• Provide committee members with guidance and support.
• Encourages adherence to guidelines and policies.
• Actively collaborate with other Networks.
• Maintains team spirit.

• Championed organizational culture change initiatives, reinforcing core values of accountability, innovation, and teamwork.
• Excellent communication skills, both verbal and written.

• Cultivated a positive workplace culture that fostered collaboration, engagement, and employee satisfaction across all departments in the organization.
• Established clear objectives for each project phase, enabling smooth progress tracking and timely course corrections when necessary.
• Lead DE&I committee meetings and initiatives;
• Prepare and circulate agenda;
• Meet with the General Counsel to provide updates;
• Meet monthly with DE&I Strategist to provide updates and seek guidance.
• Coordinate volunteers for approved DE&I projects.
• Gather information on DE&I initiatives from other Groups in the Bank, other components of the Federal Reserve System, and the local legal community
• Promote the Legal and Compliance Group's and the Bank's DE&I goals;
• Attend and promote committee's programming (e.g., e-mail, Teams, or other channels)
• Research and provide insight on emerging DE&I topics and educational material.

• Created and maintain data tracking metrics for participants and matters.
• Provide general support and advice to the Program Co-Directors.
• Coordinate with external legal services organizations on specific pro bono opportunities.
• Prepare (annual) report on Program accomplishments and activities.
• Provide all logistical support for the Program, including organizing Pro Bono Appreciation events, tracking matters and participation, and following up with volunteers.
• Responsible for editing and updating intranet website updates.