TAMARA HANSON
Ridgefield,WA
Summary
Dependable server and bartender successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server, Bartender
LONE FIR RESORT
2022.08 - 2023.04
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server, Bartender
OVERLAND EXPRESS
2020.03 - 2022.07
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Senior Mortgage Loan Officer
US BANK HOME MORTGAGE
2006.04 - 2019.11
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
Education
No Degree - Completed Coursework in (A.S) Applied Psychology
MT Hood Community
Gresham, OR05.1996
Skills
- POS Knowledge
- Food Delivery
- Guest Engagement
- Order Management
- Conflict Resolution
- Team Player
- Detail Orientated
Certification
WA State Food Handlers Card
OR State Food Handlers Card
MAST Bartending permit
Certified Para Educator
Certified in CPR, AED, and Basic First Aid
Timeline
Server, Bartender
LONE FIR RESORT
2022.08 - 2023.04
Server, Bartender
OVERLAND EXPRESS
2020.03 - 2022.07
Senior Mortgage Loan Officer
US BANK HOME MORTGAGE
2006.04 - 2019.11
No Degree - Completed Coursework in (A.S) Applied Psychology
MT Hood Community