TAMARA HOLMES
Bethlehem,PA
Summary
To obtain a position that will utilize my skills, experience, and training toward the advancement of a progressive position within a professional organization
Overview
24
24
years of professional experience
Work History
Care Manager
Good Shepherd Rehabilitation Hospital
Center Valley, PA
04.2024 - Current
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
Case Manager
Doylestown Health: Doylestown Hospital
Doylestown, PA
04.2020 - 04.2024
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Social Worker
LifeQuest Nursing Center
Quakertown, PA
06.2016 - 04.2020
- Timely completion of MDS 3.0 assessments, discharge planning, participation in Medicare meetings & issuing cut letters, assistance in the medical assistance process and updating care plans.
- Identified and addressed financial and emotional barriers to discharge and recovery.
Social Worker
Slatebelt Health & Rehab
Bangor, PA
10.2015 - 06.2016
- Timely completion of MDS 3.0 assessments, participation in behavior management committee, discharge planning, and updating and accurately preparing of care plans
- Participation in all hands dining program, coordination of welcome conferences for all new admissions, and participation in business development committee
- Additionally, participation in concierge/customer service program.
Social Worker
Fox Subacute Center
Warrington, PA
02.2013 - 03.2015
- Timely completion of MDS 3.0 asessments, submitting information for patients with medical assistance as a payor source who remain on a ventilator for more than eight hours daily, qualify for DPW ventilator program for higher reimbursement rates
- Completion of all admission paperwork, discharge planning, and providing tours to potential patient families.
Greenleaf Nursing & Convalescent
Doylestown, PA
01.2012 - 11.2012
- To act as a liaison and representative of the residents' social interest and rights
- To plan, organize, develop, and direct the overall operation and function of the social service department in accordance with current state, federal, and local standards governing the facility.
Praxis Alzheimer's Facility
Easton, PA
01.2005 - 12.2011
- Offering support groups for families of patients affected by Alzheimer's/Dementia, facilitating monthly inservices to colleagues, offering quarterly shopping events in coordination with recreation therapy for patients to purchase personal items, and also leading the annual walk to end Alzheimer's each fall.
DeSales University
Center Valley, PA
08.2003 - 01.2005
- To provide guidance to students as they provide post high school plans through effective communication of the admission process
- Additionally, to prospect manage potential students by providing familiarity of campus life through college tours and high school visitations within a specified recruitment territory.
Old Orchard Health Care- HCR Manor Care
Easton, PA
03.2001 - 08.2002
- To establish and maintain a sense of team work through effective communication as the social worker designee on the specialized 40 bed unit
- To perform initial pre-admission assessments of potential residents and to effectively plan and coordinate therapeutic programs tailored to the dementia patient
- Additionally to market the unit through weekly sales calls and community involvement.
Education
DeSales University
B.A. - Social Work
Center Valley
PA01.1998
Skills
- Knowledge of
- MDS 30
- Excellent writing and communication skills
- Excellent problem solving, and critical thinking abilities
- Profound ability to work in a fast-pace environment
- Treatment plans knowledge
- Patient assessment
- Clinical documentation
- Case assessments
- Medical chart documentation
- Referral management
- Discharge planning
Timeline
Care Manager
Good Shepherd Rehabilitation Hospital
04.2024 - Current
Case Manager
Doylestown Health: Doylestown Hospital
04.2020 - 04.2024
Social Worker
LifeQuest Nursing Center
06.2016 - 04.2020
Social Worker
Slatebelt Health & Rehab
10.2015 - 06.2016
Social Worker
Fox Subacute Center
02.2013 - 03.2015
Greenleaf Nursing & Convalescent
01.2012 - 11.2012
Praxis Alzheimer's Facility
01.2005 - 12.2011
DeSales University
08.2003 - 01.2005
Old Orchard Health Care- HCR Manor Care
03.2001 - 08.2002
DeSales University
B.A. - Social Work
Center Valley