Tamara Hovhannisian
Glendale,CA
Summary
Highly motivated and ambitious individual who is dependable and will contribute with outstanding performance to ensure company success.
Overview
10
10
years of professional experience
Work History
Intake Coordinator
First American Hospice Care, Inc.
Glendale, CA
05.2024 - 04.2026
- Answered all incoming and outgoing phone calls
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Interpreted and communicated work procedures and company policies to staff.
- Administered payroll and maintained proper documentation of employee personnel.
- Responsible for hiring all field staff, including Registered Nurse, Licensed Vocational Nurse, Social Worker, and Spiritual Counselor.
- Maintained and managed Human Resource charts, updated credentials, and organized all HR files.
Intake Coordinator
Stellar Hospice Care Inc
Glendale, CA
04.2021 - 05.2024
- Answered all incoming and outgoing phone calls
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Interpreted and communicated work procedures and company policies to staff.
- Administered payroll and maintained proper documentation of employee personnel.
- Assigned work and monitored performance of project personnel.
- Responsible for hiring all staff, including RN’s, LVN’s, CHHA’s, MSW, and SC.
- Maintained and managed HR department, updated credentials, and organized all HR files.
Office Manager
Unity First Hospice Care, Inc.
Los Angeles, CA
07.2018 - 12.2021
- Answered all incoming and outgoing phone calls
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Interpreted and communicated work procedures and company policies to staff.
- Administered payroll and maintained proper documentation of employee personnel.
- Assigned work and monitored performance of project personnel.
Sales Associate
Sunglass Hut
Glendale, CA
11.2016 - 04.2018
- Greeted customers
- Helped customers find their choice of sunglasses
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Organized store and sunglasses
- Counted sunglasses inventory during opening shifts
Legal Assistant
Jt Legal Group
Glendale, CA
08.2016 - 08.2017
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Responded to client calls and inquiries to deliver applicable information.
- Organized legal documents in company filing systems and databases.
- Assisted with Probate, Foreclosure, unlawful detainer, and Personal Injury cases
- Created and managed customer accounts using sales force, updated clients on their cases
Education
Bachelor of Science - Business Administration And Management
California State University - Los Angeles
Los Angeles, CA05-2023
High School Diploma -
Rose And Alex Pilibos
Los Angeles, CA06-2015
Skills
- Teamwork and Collaboration
- Knowledgeable in Microsoft Excel and Word
- Verbal and Written Communication
- Staff Training
- Work Planning and Prioritization
- Scheduling and Coordinating
- Scheduling and Calendar Management
- Data Entry
- Works well in fast paced environment
Timeline
Intake Coordinator
First American Hospice Care, Inc.
05.2024 - 04.2026
Intake Coordinator
Stellar Hospice Care Inc
04.2021 - 05.2024
Office Manager
Unity First Hospice Care, Inc.
07.2018 - 12.2021
Sales Associate
Sunglass Hut
11.2016 - 04.2018
Legal Assistant
Jt Legal Group
08.2016 - 08.2017
High School Diploma -
Rose And Alex Pilibos
Bachelor of Science - Business Administration And Management
California State University - Los Angeles