Tamara Jacobs

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
• Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
• Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
• Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.

• Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
• Warmly welcomed customers upon approaching counter and placing orders.
• Increased customer satisfaction by providing efficient and friendly service at the counter.
• Operated register efficiently, reducing wait times and improving customer experience.
• Professionally answered telephones and responded to customer inquiries.

Provided daily care for granddaughter

• Developed lessons and activities to promote granddaughter's physical and emotional development.
• Offered early language exposure through story time sessions fostering literacy skills.

• Streamlined project timelines by effectively managing subcontractors, ensuring timely completion of tasks.
• Handled all financial matters, issues and cost negotiations with contractors.
• Oversaw details of home improvement loan with Dakota County

• Provided on-site care for Mother, in the final stages of Parkinson's disease
• Transported Mother for medical and personal outings.