Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Strong emotional intelligence control.
Work History
Therapist Assistant
New York State Office of Mental Health
Contributed to efficient clinic operations by maintaining accurate records of patient progress, therapy notes, and billing information.
Increased patient satisfaction with therapy services by establishing rapport and maintaining open communication with patients and their families.
Supported therapists in conducting comprehensive evaluations to assess patients'' needs, strengths, and areas for improvement.
Educated patients on proper techniques for completing prescribed exercises at home, resulting in improved adherence to treatment plans.
Education
Associate of Applied Science - Criminal Justice
Monroe Community College
Rochester, NY
Associate of Applied Science - Paralegal Studies
Rochester Business Institute
Rochester, NY
Skills
Excellent communications skills with exceptional emotional intelligence to use conflict resolution skills and critical thinking skills Great problem solving skills, and very positive attitude
Highly professional, A person of ethics, integrity, and accountability efficient with deadlines, and good time management skills
Great organizational skills, and quick reading massive paperwork with excellent comprehension skills Experienced at taking notes, deciphering important facts and relevancy to the issue at hand Proactively preparedness to pre-read paperwork, priorities, and barriers that may occur
Facilitated groups with vulnerable populations school age, and the mental health