Tamara Lemons
Campus Store Leader
Galloway,NJ
Overview
30
30
years of professional experience
Work History
Campus Store Leader
Follett Higher Education
Galloway, NJ
06.2024 - Current
- Daily Operations Management, budgeting hours, course material selection, general merchandise of school emblematic clothing, gifts and convenience sales.
- Training and producing sales, in both course materials and general merchandise.
- Handling of daily operations for a 2 million dollar location.
- Processing online orders as well as orders needing to be shipped to customers.
- Course material assistance and awareness for both students, faculty, and administrative professors.
- Shipping and Receiving of new merchandise and entering it into the data system.
- Working with my team to increase daily sales and meet sales goals as required by corporate.
- General merchandising of sales floor, setting displays, etc.
Key Holder
Follett Corporation
Mays Landing, NJ
12.2023 - 06.2024
- Daily opening and closing of store.
- Complete online orders and prepare them for shipping or process for pickup by the student.
- Inventory of food products, and store items.
- Assist faculty and staff of the Atlantic Cape Community obtain course materials.
- Assist Store Manager on daily operations included but not limited to training of new associates.
Lead Client Service Representative
Absecon Veterinary Hospital
Absecon, NJ
02.2020 - 11.2021
- Handled emails, inbound calls, and outbound calls using a multi-phone phone system.
- Processed customer transactions, exchanges and refunds.
- Assisted customers with a warm and professional attitude.
- Assisted customers with questions.
- Booked appointments.
- Operated the cash register as well as credit card transactions.
- Performed data entry for customer information.
- Sending and receiving of patient medical records.
- Training and mentoring of new hires.
- Knowledge of Microsoft.
- Knowledge of Impromed.
- Handling of medical questions for medical staff and sending notifications for the proper responses.
- Knowledge of medical terminology.
Communications Dispatcher
Galloway Township Police Department
Galloway, NJ
10.2019 - 01.2020
- Answering and dispatching Police Officers to locations for a number of reasons.
- Entering citizens' personnel information into the computer system.
- Working with the Department officers and administration to maintain a safe community for citizens.
Security Supervisor
Caesars Hotel & Casino
Atlantic City, NJ
09.2018 - 05.2019
- Assist Security Shift Manager in daily tasks such as scheduling and training of new security shift personnel.
- Maintain communication with Security personal in making sure that all NJ Division of Gaming Enforcement regulations, policies and procedure are followed as well as departmental policies.
- Discipline of security personal when required or necessary.
- Incident report review and complete security incident reports when needed.
- Respond to and assist with incidents including but not limited to medicals requiring AED/CPR responses, physical altercations, thefts and other issues that may arise.
- Maintain visual of CCTV for the property not including the gaming floor.
- Detain and restrain patrons or guest who are uncooperative with proper force as required and the usage of handcuffs if necessary.
- Entering daily entries as well as answering multiline phone calls and transferring to proper department if required.
- Communicating with local law enforcement and medical personnel when required or necessary.
Security Operations Specialist
Caesars Hotel & Casino
Atlantic City, NJ
08.2013 - 09.2018
- Maintain consistent visual of live CCTV coverage for the property including the gaming floor.
- Dispatch security personal to incidents including but not limited to medicals, thefts, guest complaints.
- Perform AED/CPR in medical emergencies.
- Generate, investigate and complete incident reports in a timely manner that require the attention of Risk Management.
- Review and save CCTV coverage for medical and physical altercation and any other coverage required for court cases.
- Assist in detaining uncooperative patrons with the use of proper control and restraint procedures including detaining with handcuffs.
- Following and implementing of all Division of Gaming Enforcement rules, regulations, policies as well as departmental policies and procedures.
Security Officer
Showboat Hotel & Casino
Atlantic City, NJ
07.2012 - 08.2013
- Actively roving assigned post and maintain visual of guests and patrons.
- Respond to locations when dispatched by Security Podium including medicals and perform AED/CPR life saving measures until further medical assistance arrives.
- Assist other departments with issues or questions.
- Following and implementing of all Division of Gaming Enforcement rules, regulations, policies procedures.
Looking to relocate
I am looking to and willing to relocate
Timeline
Campus Store Leader
Follett Higher Education
06.2024 - Current
Key Holder
Follett Corporation
12.2023 - 06.2024
Lead Client Service Representative
Absecon Veterinary Hospital
02.2020 - 11.2021
Communications Dispatcher
Galloway Township Police Department
10.2019 - 01.2020
Security Supervisor
Caesars Hotel & Casino
09.2018 - 05.2019
Security Operations Specialist
Caesars Hotel & Casino
08.2013 - 09.2018
Security Officer
Showboat Hotel & Casino
07.2012 - 08.2013